i have a .live account that i have had for many many years i am now unable to access it as the backup account was changed from the real backup account i currently have what i feel is proof its my account but was unable to get through the automated system. i have an xbox live account tied to my .live account that i paid for with a credit card thats tied with my current address i can still log into my xboxlive account but im log right back off like someone is using it i also have emails that were sent from my .live account to my yahoo account that i can provide. i cannot remember any of the security questions that i put in it
I reach the point where I am required to enter my credit card info to confirm I am an adult. I get the generic "Unable to process request" message. Please help.
I created this account just to post this question. My email account is *** Email address is removed for privacy *** and for some reason around 2 weeks ago on july 4, 2013 my account blocked me. I need help trying to get back in. Thanks, Jordan.
I created this account just to post this question. My email account is *** Email address is removed for privacy *** and for some reason around 2 weeks ago on july 4, 2013 my account blocked me. I need help trying to get back in. Thanks, Jordan.
I am helping a friend whose husband recently had a stroke.  He has been trying to sign on to his hotmail account and couldn't remember the password..so when asked to answer the security question he doesn't remember the answer that he had given.
Is there a way for him to contact you in some way so that you can provide him the help that he needs?  I am really trying to help him and cannot find any answer that is totally the same situation.  I know that I have sent him recent emails which were not returned for a bad address, so the account is still active.
Thanking you in advance
I am helping a friend whose husband recently had a stroke.  He has been trying to sign on to his hotmail account and couldn't remember the password..so when asked to answer the security question he doesn't remember the answer that he had given.
Is there a way for him to contact you in some way so that you can provide him the help that he needs?  I am really trying to help him and cannot find any answer that is totally the same situation.  I know that I have sent him recent emails which were not returned for a bad address, so the account is still active.
Thanking you in advance
I am helping a friend whose husband recently had a stroke.  He has been trying to sign on to his hotmail account and couldn't remember the password..so when asked to answer the security question he doesn't remember the answer that he had given.
Is there a way for him to contact you in some way so that you can provide him the help that he needs?  I am really trying to help him and cannot find any answer that is totally the same situation.  I know that I have sent him recent emails which were not returned for a bad address, so the account is still active.
Thanking you in advance

Here is the problem I have the domain @bottfamily.us registered with Outlook.com.

In that domain r....@bottfamily.us is the primary. Well somehow that primary account got marked inactive and I am not able to login with that account, and they say I cannot reactivate if for 365 days because they don't have enough info on the account. Which I think is a lie because I had every aspect of the profile filled out, including the security questions and my address and phone number and cell phone number for two step verification, and they even charged me .50 on my credit card to verify I was an adult.

I have another account r....b...@bottfamily.us which I can login and etc. However I cannot manage anything on my domain with this account because it is not the primary. ( I cant add/delete accounts, cant grant my children permission to do anything, cant change a child account to an adult account. I can do absolutely nothing to my domain and its accounts. How can I change my account admin. from r....@bottfamily.us to r...b...@bottfamily.us without the ability to login with the primary account? Or my domain and its accounts pretty much useless for the next year?

i need help getting into my account ive filled out the forms many times and sent the codes to the number associated with the account and im not receiving anything i need help i cant lose this account