| date: | 26/7/2013 2:34:44 |
| code: | B0FE51E9A404A3 |
| s: | 3yG5Dj0XoroAhZLaW0Z5OQ== |
| id: | a1f92d18-77e9-4a7a-b7cb-e657c0245d79 |
| req: | 4143a59d-b388-44ac-b912-fd9e6b2677fe |
I have had my Hotmail account set up on my iphone for a while and suddenly tonight I cannot send emails from my phone. When I try I receive a message that says "Cannot Send Mail, An error occurred while delivering this message." I have tried, restarting my phone, deleting the Hotmail account off of my phone and adding it back (with restart again) to no success. I have a separate email account on my phone and can send and receive emails just fine from it. I logged into my Hotmail account from my laptop and was able to use it without any difficulty. Any suggestions would be greatly appreciated.
Many thanks.
Thank you
Hello
When trying to log into Outlook.com it popped up with a message saying that a verification code had been sent to my other email address (which I had previously specified as the backup option for verification) and I had to enter the code to continue logging in. Sure enough, there was indeed a code at this alternative email address in an email from Microsoft, but when I entered it, it told me it was the wrong code and didn't let me in. I copied and pasted it, it rejected it. I manually typed it, it rejected it.....
In the end I had to skip the verification (which you can do for a week) but it still doesn't let me do it, and the week is running out. Soon I wont have access to the account any more because it won't let me past the login stage. Can you advise how I can actually get rid of this verification prompt, or give me another way of passing the correct code details on to you, as the box doesn't seem to accept it.
Thanks
Moray
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