You first have to find out why the message wasn't sent. The error message should give the reason; please click on it to select it, then use right-click to copy it and paste it into your reply here.
You don't have to delete an unsent message in the outbox. You can always drag it to a drafts folder if you want to make some changes before trying to send it again.
I have tried to drag my outbox messages into my draft folder. Won't work. Tell me what to do next.
Actually I really want to delete the messages so they quit going. They just keep going to e-mail address over and over every hour.
Because your question is different from the one that started the thread you posted in, I've moved yours to its own thread 
Since last night, I can get to outlook but can't open/delete or do anything with email. Curser is going round-n-round but doing nothing. I've tried work-arounds but this IS A PROBLEM. Is Microsoft working on it???
My firm is receiving email error messages as follows:
"Thu, 25 Jul 2013 20:04:12 -0500 (CDT) Temporary error returned by SMTP partner. smtp;421 RP-001 (BAY0-MC2-F37) Unfortunately, some messages from 206.46.252.5 weren't sent. Please try again. We have limits for how many messages can be sent per hour and per day. You can also refer to http://mail.live.com/mail/troubleshooting.aspx#errors."
I am told by our ISP that this not them, but Microsoft. How can I resolve this?
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