Question about Outlook Express

Microsoft,

I have a long standing account that was working great under Hotmail.com. My account was upgraded to Outlook.com about 6 months ago and that transition went smooth and I had no issues until today. When I logged into my email today all of my emails from my inbox and my folders were missing. The folder structure was there, but all of the email is gone.

I access my account via webmail (www.outlook.com) and always have. I have not setup this account on any mobile devices and I have not used any mail programs to download the email to my computer.

Can you please look into this issue, it is very important to me.

Dan

In outlook I receive my emails in 'chains' whereas I used to receive them listed one by one. Now when a new email arrives the name of the sender only remains on the visible list as long as no new emails are added to the chain. As soon as another email is added to the chain the name of the previous sender drops off the visible list of senders and as other email are added the particular sender drops further back and becomes increasingly difficult to find. Sometimes it is also hard to open emails further down the chain, and their attachments seem to disappear and reappear. I cannot work with this new system - it is very confusing and time wasting. Can I change some setting to restore the original system whereby all inbox emails stay on the visible list until I want to move them or delete them???

Help!