Why do Microsoft never directly answer product questions?

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

It is always some user on some forum which is never an authorative answer.

 

Whether it be Skype

"How do I change my Online Number payments from every 3 months to annual?"

 

or

"what are the pop and smtp settings for my Outlook.com account?"

 

or

"is Outlook.com email encrypted or just the login as is the case with yahoo?"

 

and most other questions too...........

 

As with all large corporations, they lose sight of their customers and their root and who made them great. and arrogance sets in.

Enable “Password Reset” option in Windows Live Admin Center

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Please enable the password reset option in Windows Live Admin Center for my domain name: www.ipektac.com
A user has forgotten their password and I need to reset it.

Thank You

an old mail of mine was (most likely) hacked and I can’t get it back because all the mails I send and got are years old.

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
an old mail of mine (7-8 years old) was (most likely) hacked and I can't get it back because all the mails I send and got are years old. or I dont know the information anymore. but I really want my account back.

the mail for receiving a code has been changed to a mail which is not mine. and I can't see the complete mail.
I have talked to some people already but they all ask stuff I don't know anymore or dont have.

Is there anyone who can help me?

-Linda

Action Taken Icon

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
I can't find anything on what certain icons represent, I blocked tinychat.com but I don't understand what the icon represents and I can see that I have the option to block it when I review it.  

- Did my son access the site?  From this screenshot, he did.  What does that icon mean?

What is the status of issue number 96817037

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hi

My account *** Email address is removed for privacy *** has issues. I have tried sending a code to my phone and changing my password. I receive a code to my cell phone, I change my password and I am able to log on, but upon logging on, I get the message:

It looks like someone else might be using your account
To help you—and only you—get back into *** Email address is removed for privacy ***, we need to verify that it's yours.

Furthermore, I am unable to use the email: *** Email address is removed for privacy *** as this e-mail has been terminated, this was the alternate e-mail associated with my account *** Email address is removed for privacy ***, hence why I am using this alternate e-mail address.

Please assist, I've had this e-mail address for 10 years. Again, my issue number is 96817037

Thanks,

Katy.

Fiz um email ontem e não me lembro do longin

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Fiz uma conta de email ontem e acho que digitei uma letra errada, agora dá erro ao acessar.
Tem como eu recuperar pela pergunta de segurança?

My email

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
has been changed by a hacker to a foreign language. I have created a new password but don't know how to change the language back to english. In tools it appears to be set to English

This domain name can’t be used because it contains a protected word or inappropriate language. Please contact support if you feel this is not the case.

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Received the following error at domains.live.com: 

This domain name can't be used because it contains a protected word or inappropriate language. Please contact support if you feel this is not the case.

Help??

Verifying Hotmail account

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
My wife's hotmail account needs to be verified using a code sent to my own account. However, when I put the code in as requested, it is rejected with the message that it is the incorrect code. I have done this at least 6 times - each time with a new 4 digit code - with the same result. The account will be closed in two days unless it can be verified. Why does the code not work?

We’re updating your inbox Please wait a few minutes and then try again.

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
Keep getting this error message, will not go away. How can this be fixed?
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