HELP! I have just bought a new laptop tried to go on skype and it wants to merge my email account. Anyhow awful issues trying to unlink (due to not realising so many contacts would appear on Skype) go through to a skype help person she tells me to log out and back into my email account to get a code and suddenly my account is inactive. It does not even recognise my email address anymore. How do I get my email address back? I have had it for over 7 years and it is really important that I get it back please help!

Hello,

 

This is my third post of this kind. I am at this point incredibly desperate to get my emails back. Through all three of these posts the situation has remained the same and unsolved....

The situation has always been that after signing into my account for the first time since it changed to outlook all my old archived emails are gone.  As you can see from the message boards I am not the only one to experience this problem in syncing the accounts (old hotmail - new outlook!) and as I've mentioned in my other posts I have a close friend who had the same thing happen to her (she got her emails back after a lengthy time of two - three weeks ). 

My last two posts were responded to by moderators who privated messaged me back that my complaint had been "escalated". I replied via private message and I was asked to in detail explain the situation, give names of old emails, etc. which I gladly did. Most importantly I stated that I still have all my contacts and skydrive images and that I am recieving emails from old list serves.  

 

I now have recieved some sort of automated response that infroms me that according to their records my account has been inactive for 365 days. This is impossible because I have an email I sent my friend only 6 months ago. I recieved an private response from an "escalation agent" that said this:

 

Hi,

I reviewed your account and found that it has been inactive. Outlook.com accounts become inactive if you don’t sign in for more than 365 days or within the first 10 days after signing up for an account.

 

(NEITHER WHICH APPLY TO ME)

After an account becomes inactive, all messages, folders, and contacts are deleted. Incoming messages will be sent back to the sender as undeliverable and your account name is still reserved. Lost mails, contacts due to inactivity cannot be recovered as it was already purged from our server.

(I HAVE ALL MY CONTACT AND I AM RECIEVING INCOMING MESSAGES FROM OLD LIST SERVES AND I HAVE ALL CONTACTS AND SKYDRIVE IMAGES )

Please check the article below for possible causes of lost mail and how you can prevent it:

Emails are missing from your Windows Live Hotmail account.
http://windows.microsoft.com/en-US/hotmail/emails-missing-from-account

(IM SORRY BUT I DONT WANT TO KNOW HOW TO PREVENT LOST MAIL WHEN EVERYTHING I HAVE EVER TRUSTED MICROSOFT WITH IS NOW GONE AND I HAVE BEEN TRYING FOR OVER THE LAST WEEK TO GET BACK)

Thanks!

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Is there any way to see if my emails can be either found or if lost recovered ?

 

I really really need my emails back.

 

Thank you,

Eleni

So far I have blocked 396 junk mail.  I have enabled Filters and Reporting to exclusive.  The same ones with different domain constantly keep loading to my junk mail folder.  I cannot avoid junk mail folder in case there is a mail I want.  I do not know what else to do to stop getting unwanted ones.  I did unsubscribe for a while, which did not work and now block is not working either. 

A client is sending us an email from their Hotmail address (upgraded to Outlook.com) but it is not arriving. They are using Hotmail through their web browser on a Mac.

 

Their emails get sent with no errors and arrive in other inboxes (Hotmail, xtra.co.nz) but not our company inboxes (Outlook Server 2010).

 

We see no trace of these emails hitting our email gateway (MailMarshal).

 

Emails from other Hotmail accounts arrive in our company inbox fine (such as my hotmail address).

 

Do you know why this is happening ?

 

Do you know why there is no error or bounce back on the Hotmail side ?

 

Thanks
I am using Skydrive on my Macbook.The only problem I have is the limit for long file names. Skydrive gives error message for files over 256 characters. Is there any work towards improving this short-coming of Skydrive since all other cloud programs like Google Drive, Amazon, Sugar synch do not have any limitations like this one...

with best regards
Dr. Levent Cakmur


i can access hotmail from my android phone since 8/8/2013

 

i can search using the internet ok

 

this happened earlier in the year too

 

i have a Samsung

GT-I5800

firmware verson 2.1- update 1

 

please help!?!?

I went to log into my account this morning

Received a message stipulating (Someone else has been trying to use your account etc etc)

Now, the domain name listed for password retrieval isn't working, Microsoft is saying that the account does not exist.

So I try to use a 1 time text code password. My phone gets the text, and I enter it and successfully change my password.

I log in with the new password, and again I get the same message that someone may be using my account.

I tried the other method and filled out a form even detailing what was in the message, who it was sent to and what day.

I receive message back that you were unable to verify ownership. Quite perplexing.

I have valuable emails on that account, and the loss of it has me quite anxious. Between the sync problems as of late, and now this I'm wondering if the problems go hand in hand.


The account in question is *** Email address is removed for privacy ***

This is my 2nd address *** Email address is removed for privacy ***


Can I please get some assistance?