I want to recover the missing photos of my daughter after SkyDrive crashed

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

About 10 days ago, Sky Drive apparently crashed.  While that was happening my daughters Microsoft 8  phones battery started to die (ultimately died in 2 days).  All of her photos were on Sky Drive.  Now they are gone.  We were initially told that as the problem got solved that things would show back up on her account.  Since the phone is dead, Sky Drive was the only hope to get her pictures and other things back.  It has been frustrating because Verizon can't help... and Microsoft can't help.  There is no technical support.  We keep being referred to the the Sky Drive site which says that all the problems have been resolved.  The problem is..... they haven't ALL been resolved.  There are still issues caused by the crash.  There is no way for Microsoft/Sky Drive to know this because there is no one to talk to or write to.   There were precious pictures... pictures that can not be replaced.  Can anyone help?!

 

Original title: Sky Drive crash

Sky Drive crash

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
About 10 days ago, Sky Drive apparently crashed.  While that was happening my daughters Microsoft 8  phones battery started to die (ultimately died in 2 days).  All of her photos were on Sky Drive.  Now they are gone.  We were initially told that as the problem got solved that things would show back up on her account.  Since the phone is dead, Sky Drive was the only hope to get her pictures and other things back.  It has been frustrating because Verizon can't help... and Microsoft can't help.  There is no technical support.  We keep being referred to the the Sky Drive site which says that all the problems have been resolved.  The problem is..... they haven't ALL been resolved.  There are still issues caused by the crash.  There is no way for Microsoft/Sky Drive to know this because there is no one to talk to or write to.   There were precious pictures... pictures that can not be replaced.  Can anyone help?!

Can not open email messages in IE8 or Chrome; drop down menus no longer available

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I use either IE8 or Chrome and outlook.com was working fine.  A couple of weeks ago I started having a problem with the drop down menus - they were not available when selected.  Today I deleted the cache, cookies, and browsing histories in both IE8 and Chrome.  The problems now are:

 

IE8 - can not open email messages - there is flickering between the cursor and hourglass for a while  before it settles down - I can highlight the message but it won't open; also 'error on page' displays on bottom status screen; but the drop down menus are working.

 

Chrome - can open the messages but the drop down menus do not work.

 

Also, previously IE8 would not autofill my username but Chrome would.  Now neither autofills.

Can’t send or receive emails from hotmail

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Suddenly my hotmail on my computer won't send or receive messages.  My internet connection is fine, and I can get and receive emails on my iphone 4s. I have tried to close out of windows, take the account off and put it back on,  and Ialso tried deleting the majority of the emails from my account because   I was worried I had too many on it.  My iphone email is fine, it is just an issue on my computer.

My hotmail account was hacked and is now blocked. Tried all recovery techniques but nothing works

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
A few weeks ago I was blocked from my hotmail account due to apparent security issues, since then I have tried every option available to reclaim my account.

At first I filled out the form however wasnt sure about my answers, as i'm sure with alot of hotmail customers, I started this account so many years ago that I can not remember what I said, not to mention that I am living in a different country now, after explaining this I was advised I would be contacted within 24 hours to my boyfriends account with information to gain access.... nothing happened.

Then I had online chat assistance with two people, who said exactly the same thing, forms filled out again, no response....

After a phone conversation with customer service, I was advised that my case would be looked at by someone in another department who would be able to help me.... FINALLY A RESPONSE!!!

A response that sent me to this forum.... hardly a solution... when I replied to this person that I would like to speak with someone, and have one person look after this case as to not continue being passed from person to person as I had been this is the reply I received.

"As previously stated, the Microsoft Account Public Moderators can best address your concern. Due to this reason I am closing your case, and any future requests for this issue will not be responded to."

I am currently blown away with the ridiculousness of this operation and the 'service" I have received.. since logging onto this forum I can see that there are people everywhere finding this same situation, however nothing telling me how I can actually fix the problem.

Is there anyone out there who can help?? I have serious emails pertaining to my working visa's overseas as well as uni student emails that require immediate attention.

........ anyone????

windows live mail

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Why does 'reply' open a full empty sheet and does not have the previous emails that I want to answer. 

windows live mail

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Why does 'reply' open a full empty sheet and does not have the previous emails that I want to answer. 

how to block emails from outlook account

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
I started my hotmail account in virginia in April, 2000; Since Hotmail merged into Outlook, I have no "Options" feature in my hotmail account.  How may I block hate mail that I am constantly receiving from the philippines?

Omri
*** Email address is removed for privacy ***

Microsoft Office Outlook Connection to the Microsoft Exchange has been lost

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

 ...has been restored...has been lost....has been restored...microsoft outlook is requesting data from the server......lost, restored .....lost restored....???please help...cannot stabalize connection...on again off again on off on again off again....hour glass....hour glass

 

Or

 

Microsoft Office Outlook is requesting data from the server????

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