Original title: My hard drive crashed and had to be replaced. I restored from a back up of the old hard drive. Windows Live Mail no longer works.
I am using Windows 7 Ultimate.
My hard drive crashed and had to be replaced. I restored everything I could from my backup, which included mail, data, photos, etc., but not most of my programs.
When I try to run Windows Live Mail, I get this message:
"Windows Live Mail could not be started. Unable to update your message databases.
An updated version of Windows Live Mail was successfully installed. However, due to changes in the program, your existing accounts could not be fully updated. Your existing email and newsgroup messages have been moved to a folder in your Inbox called Recovered
Folders. Your Windows Live Mail mailbox data is currently being used by another program, such as a virus scanner. Close the program or wait for it to complete its operation, then open Windows Live Mail again (0x80070005)
OK'
At this point, whether or not I close my anti-virus, I then get this message:
"Windows Live Mail could not be started. Windows Live Mail may not be installed correctly, or your computer is low on memory.
OK"
I have tried uninstalling and reinstalling Windows Live Mail 2012. Memory usage is not a problem (CPU usage 0%, physical memory 22%).
WHEN I START MY COMPUTER I CAN OPEN LIVE MAIL ,IF I LEAVE I CANNT OPEN IT AGAIN.
THE ONLY WAY I CAN GO BACK IS TO RESTART MY COMPUTER....????
Original title: WINDOWS LIVE MAIL
I opened Windows Live Mail and found all my folders missing, deleted items before today gone and nothing in the sent items folder. It appears that all the emails I had in my specific folders were moved back to the Inbox and I can still open them. Of course without the specific folders all the message rules are also missing the specified folder and will not work until fixed. I noticed automatic compacting took place when I last closed WLM.
I have now unchecked the box for compacting. However, I do not understand why compacting would delete my folders. Does anyone know why? Also is compacting designed to automatically delete and remove everything in the sent and delete folders?
Finally, does WLM have a recovery method to return me to the point immediately before compacting? Sure would save me a lot of time.
Regards,
April
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