• The Hotmail account is active and has been for over a decade
  • I did NOT delete the folders- just got up one AM last week and they were gone
  • I have restarted my PC and logged in on my Windows phone, my Windows 8 PC, my iphone and my kindle without problems
  • I am getting new emails so the account has not been deleted
  • I do not have a virus on my machine
  • I have not opened up any "bad" apps or emails
  • I really need them back

 

  I cannot find anything online except that others have had a similar issue. Please help me. Thanks

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