Windows Mail

31. May 2014 · Write a comment · Categories: livemail · Tags: ,

I have a problem with the sent items folder having gone missing. Sadly I use it quite a bit, but can't recover it. I've tried to scour the help sites and came across this. I believe I'm on windows mail, but I don't have any folders marked IMAP to click on to even begin this process. Please help

Windows Mail

  1. Click IMAP Folders.
  2. In the Show/Hide IMAP Folders dialog box, select a folder, and then do one of the following:
    1. To view the folder and download its contents, click Show.
    2. To hide the folder and prevent its contents from downloading, click Hide.
  3. New folders can now be accessed from the Folders list on the left side.
Windows Live Mail In order for IMAP to work correctly with Windows Live Mail, the settings are by default set to not assign mail folders correctly. You will need to create path for the folders under the IMAP tab on Account Properties. Be sure that the boxes for "Check new messages in all folders"and "Store special folders on IMAP server" are checked. The path for these folders are : 
  1. Inbox: Inbox
  2. Drafts: Drafts
  3. Junk: Junk
  4. Deleted Items: Trash
  5. Sent Items: Sent
If the paths are set up accordingly, the other alternative so that Windows Live Mail can refresh the windows is to delete the mail account within Windows Live Mail (The removal of the email account will not affect your emails on the server.) and recreate the email account from scratch.

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