06. October 2016 · Write a comment · Categories: Uncategorized

Somehow I feel that we are being forced to give up on Windows Live Mail. is this true Microsoft? how is an ordinary person with minimal knowledge of email servers, window 10, and the relentless W10 upgrades supposed to understand, let alone keep up with, all the upgrades and errors. I cannot make any sense of what the other board questions mean on this topic. So, forgive me for having to submit yet another.  It really should be simpler than this for the ordinary user who doesn't have time to be messing around with upgrades that seemingly do more damage than good.

I use Windows Live Mail which I find far better than the MAIL client that comes with Windows 10.  I managed to get it fixed again to work with a W10 upgrade earlier in the year for my Hotmail and Outlook accounts. Now, after these last couple of upgrades, the errors abound, and I cannot make heads or tails about what all this jargon means. I have not performed any uploads, downloads, or any other configuration changes to my Microsoft Surface, other than the relentless Windows 10 upgrades.

The error messages appear in different popup windows are as follows:

Check for New Messages on Hotmail failed

Check for New Messages on Outlook failed

Windows Live Mail

Could not select 'Outbox' on the IMAP server. Try updating the folder list & then try again. Details:


Account: Outlook (myname)(1)

Server: imap-mail.outlook.com

Username: my outlook email address

Protocol: IMAP

Port 993

Unable to send or receive messages for the Hotmail (warrenchell) (1) account. Header download for the 'Deleted' folder did not complete. Could not select 'Deleted' on the IMAP server. Try updating the folder list and then try again.

Server Response: Select Command is not permitted in current state (NotAuthenticatedServerError)
Server: 'imap-mail.outlook.com'
Windows Live Mail Error ID: 0x800CCCD2
Protocol: IMAP
Port: 993
Secure(SSL): Yes

(Repeated many times).

Can someone help me understand what this means in simple terms what, if anything, can be done via a step by step procedure?


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