Need help, ever since I had an Micosoft Home Premium Office 2013 failure and had to re-install the software where upon I decided to upgrade to Windows8.1, I can no longer receive emails in my Windows LIVE mail 2012 for a freeserve account. All my setting appear correct, I can send mail no issue on the SMTP address but cannot receive on the Pop3 address details.

I receive the following error

Unable to send or receive messages for the pop.orangehome.co.uk account. An unknown error has occurred.

Server: 'pop.orangehome.co.uk'

Windows Live Mail Error ID: 0x800C013E

Protocol: POP3

Port: 110

Secure(SSL): No

Nothing was changed during the office uninstall, we have re-entered the account and password but there is just this error!!!

Can anyone help?

Darren