Hi

About 3 days ago we went to open Windows Live Mail 2012 on our Windows 10 system. We got the message Windows Live Mail has stopped Working, Windows is checking for a solution A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  We have been unable to turn it on since then.  WE have tried a clean boot, open system restore, uninstalled Windows Essential and reinstalled and none of these things have worked.

Here is the

If anyone knows how to help us with this we would be very grateful.  Please use non technical terms as we are not overly computer savvy.   Thank you in advance.