I have 2 laptops the original runs on vista and the new one on 8.1. My issue is that my email on the newer laptop has suddenly stopped sending and receiving emails even though the old laptop still does and it is the same email address. About a week ago when I logged on to the old laptop to check the emails it asked me for my user name and password and it is about that time the I started to have problems with the newer laptop and emails. It is not an internet problem though. Help! not very computer savy and would rather not have to pay a tech again to sort out something that I think might have a simple solution.