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Windows 10 Photos App Import Settings

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Older post from December 31, 2019. Details may be out of date.

Question asked on Dec 31, 2019

Hi All,

I’m currently trying to use the windows 10 photos app to import photos from my iphone.

- I have done this before

- Everything is connected and allowed/ trusted

- I’m doing this via USBC connection 

Basically my issue is that the collection of photos i want to import are now classed as ‘old’ photos as i have already imported other photos using the same method which means the photos i want dont appear when windows searches for ‘new photos’ to import. 

I have trawled through settings, forums and faqs and i cant find anything on a setting to change in order to instruct the photos app to show my older photos to import. 

Help? 

Thanks.

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