I have been trying to change my profile name, however, I keep getting the following message: This profile is temporarily unavailable
You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.

If you are still not sure why your Profile is unavailable, please contact Windows Live support for additional assistance.
 
I have contacted support, but they aren't helping very much.  Does anyone have the same issues? and how to fix?
 
Thanks so much.

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