I keep getting this error message

Unable to open “Hotmail”
The connection to the server “imap.glbdns2.microsoft.com” on port 993 timed out.

I know all the settings and passwords are entered correctly because the "connection doctor" feature shows that both IMAP and SMTP connections are successful.

I can also see the mails in all my folders on my hotmail account EXCEPT inbox. So sent folder, junk mail, trash, misc. folders all show the correct emails, just the inbox is blank

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