06. May 2017 · Write a comment · Categories: Uncategorized

For no reason could not receive or send E-Mails on my DELL Inspiron N5040 with Windows 10. Carried out instructions below and got the error message shown.

I can get my E-Mails on my phone so am very confused.

Server Response: -ERR internal server error

The problem is at the server, not in your computer.

That said, it could be that the server you're trying to connect to is being upgraded so that you'll have to use new settings to access it. You'll find the settings on this page: Email Centurytel.net ^ Software Windows Live 

Right-click on the account name in the folder pane and select Properties.

  • On the Servers tab  
     
    • Change the incoming (POP3) server name to pop.centurytel.net 
       
    • Change the outgoing (SMTP) server name to smtpauth.centurytel.net 
       
    • Ensure that the Email username is your full email address 
       
    • Select Log on using clear text authentication 
       
    • Select My server requires authentication 
       
  • On the Advanced tab  
     
    • Select This server requires a secure connection (SSL) for both incoming and outgoing mail. 
       
    • Change the server port for outgoing mail to 587 
       
    • Change the server port for incoming mail to 995 
       
  • Click Apply and OK 
     

Remove any unsent messages from the outbox (below the account folders in the folder pane), then close down Windows Live Mail and wait a few minutes while the program does its housekeeping and stores the new security settings. Then re-launch the program, compose a new test message with a unique subject and send it to yourself. Post any new error message in your reply.

 

Message received:-

Did not receive message.

Error message:- 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop.centurytel.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

[Original subject: windows live mail 2012]

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