I have been trying to get help resolving the same problem for three days. I submitted a service ticket and got this response:
Microsoft Customer Support (removed for security purposes)
Sent: Thursday, August 22, 2013 12:55 PM
To: (removed for security purposes)
Subject: RE: (removed for security purposes) - Windows Live Hotmail
Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account was already active. Due to the account not being blocked we are closing this case as resolved. If you need help with Outlook.com or other Microsoft
products please visit http://answers.microsoft.com/en-us .
Sincerely,
Chenee
Online Safety Team |
But I still cannot login to my email. I continue to get the same message, “It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.”
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