Background of the case:

 

On the 5th of October 2013 someone committed inter alia identity fraud  and tried to pass themselves off as me by sending an email to lots of people using the from address of my Hotmail account.  The email was cc'd to me and multiple people and showed up in my junk account.   While trying to check out the evidence I marked it as a phishing scam.  Unfortunately this disappeared the evidence from the junk mail folder and my outlook account without any warning.

 

I need a copy of this email and the associated ip address of the person who sent it and have tried multiple routes to get access to the mail. Microsoft security on twitter referred me to Microsoft helps on twitter who referred me here. It has already been taken up with the likes of action fraud uk and an open crime number exists in the uk, and we have tried contacting the outlook.com team via their feedback form with no success and we have also gone through the Microsoft security support site.

 

This isn't the first time this type of e-mail has happened and the from email and body wasn't chosen at random. It was deliberate and targeted and the financial implications and repercussions are potentially severe which is why we want to bring the perpetrators to justice.

 

Questions:

 

Q1: Does anyone know who's in charge of outlook.com and the email servers at Microsoft's end?

 

Q2: Does anyone have a contact phone, email address or physical address of whoever is responsible for auctioning this type of data access request?

 

Q3: Does anyone know what legal jurisdiction "outlook.com" are operating in? (or think they are operating under regarding people looking after servers, their chain of command regarding responsibility inter alia) i.e. which state or country their offices are in.

 

Note: I would like to resolve this without having to travel to Seattle or Reading , UK in person (or any other countries - Microsoft offices) to file on people in person with court orders for that legal jurisdiction.  If we have to go that far we will treat outlook.com as aiding and abetting the perpetrators of the crime for all future engagements on the political scene.

 

On a side note: If anyone knows anyone on the outook.com development team who can make changes to outlook.com front end to handle this type of thing (put the change requests through) it would be helpful as getting hold of this type of information should be instant rather then long winded and political.  The e-mail didn't seem to fit into the "my friend has been hacked" category and I knew it wasn't  phishing however the warnings on outlook threw me regarding checking if outlook mail is safe.  I need access to all the mime headers and anything else that can help identify the sender notwithstanding getting access to this type of information should take place in 30 seconds not weeks.

 

This has gone international, but the perpetrators and probably UK based (maybe) and I am UK as well. However we need that e-mail back quickly and with the minimum expense involved.

 

p.s. we just checked that the whois lookup information for outlook.com just shows mark monitor (Thomson routers) as protecting the outlook brand. We would like to know who to speak to at outlook which we understand to be Microsoft? (And if necessary) who we are going to have to file against to get access to the required information - if we are forced to go that far.  It would be nice to do this without any stress. 

 

Thanks for your time and any help you can give in answering the above questions in the body of this post. Please indicate if you know for sure.

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