Please help!
I keep being told I need to verify my email address using a mobile number. I provide the mobile number and even enter the verification number being sent to me, however I'm still required to enter next time around. My forwarding will not activate no matter
how many times I go through this process.
For about a week now i have been trying to access my Microsoft account and gamer tag. the window i keep getting says "it looks like someone might be using your account", and then i go to the screen where it asks you what e-mail you'd like to use to
receive your verification number but the only e-mail listed is one i cannot get into. so i have been selecting the "i can't verify my account" option and filled out the stupid questions so many times and yet all i get back is a link to reset my password...
now according to the x-box service people this is where the problem is.. when i change my password nothing gets fixed. the screen says "looks like someone else might be using your account" like it always does and the same e-mail address that i can't use is
the only option for verification.
i have called and talked to like 5 different x-box service people for hours trying to figure this out and every time they convince themselves that the Microsoft account team will help me and all i get is an automated response e-mail that doesn't help
anything.
the x-box people can't do anymore to help me, only the Microsoft account team can (so i'm told) so PLEASE HELP!!!
i don't like paying for a membership i can't use.
anyone got bill gates cell number? maybe he can help me.
Recent Comments