Skydrive, can’t see/access files on ALL devices, PC Windows 7

15. November 2013 · Write a comment · Categories: Uncategorized · Tags: , , ,

Hi,

Problem A

I have a surface tablet, 8.1 OS.  I uploaded/saved a test Word document and picture using the surface tablet to SkyDrive using the application.  I can see the test document and picture on my Iphone, but I cannot see/access the doc and pic using my PC running Windows 7.  I have tried accessing these 2 files using the Skydrive folder on my PC and via my explorer browser/Internet Skydrive...still cannot see/access them. 


Problem B

I used my PC, Windows 7, to upload/save a different test picture to Skydrive. I can see/open the picture on Skydrive using my browser.  However, I cannot access the test file using my surface tablet or Iphone.


There are no error messages in either case.  I cannot see/access my files on all of my devices-PC, phone, tablet.  Maybe I need to change a setting?


Thanks, KC


Skydrive won’t sync or show any files/folders after upgrading surface rt to 8.1

02. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I recently upgraded my surface RT tablet to 8.1, and now many things don't work, in particular the skydrive account cannot sync with my actual account.  Despite the fact that I have changed nothing.

The symptoms

1 - Skydrive shows no files, only two empty directories Documents and Pictures.
2 - If one goes to options, the message "sorry we couldn't connect to skydrive please try again latre orgo to skydrive.com to change settings" appears.
3 - If I go online, everything is fine, all files show up, and there are no settings.
4 - The online account does not show the surface tablet.
5- The account on the surface is still the same one that is shown as the primary in my skydrive account.

Other incidental things:
After the install I had to re-enter my disk encryption key, which seemed ridiculous but may be unrelated.

Is there a work around to use SkyDrive on Surface tablet when it is not connected to a Wi-Fi?

30. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I downloaded the SkyDrive to my laptop and activated it  on my  Surface tablet.

Do I need to be connected to wifi on my tablet inorder to access the files on the SkyDrive?

If so is there a work around when you don't have wifi?

thanks

Skydrive App issue after install of 8.1 on Surface Tablet.

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

After installing 8.1 on my surface tablet, Skydrive has changed. When I open it and click on Pictures or Documents, it says "This location can't be found. Please try again later." I can still go to skydrive.com and access the pictures, so I'm assuming it's just an issue with the app. Any assistance is appreciated.