I'm new to the Mac version of Outlook and can't find a feature I really need.  I often send standard email (either as part of an initial contact with someone or in response to a standard question).  In Outlook 2010 for Windows I can save stuff as "parts" and insert them into a blank email either to create a template which I then fill in or to simply insert standard text which I can then send.

Is there similar functionality in Outlook 2011 for Mac?  How would one send these type of standard email?
My subfolders have disappeared from view in Windows Live.  They are still there with emails in them when I go through View and then Go to Folders.  How can I get them displayed as standard ?