I need help getting into my blocked Hotmail account from a live person that can help me as I keep getting trapped in the automated Recovery system. Everything I have tried that has been suggested in the que/ans forum has not worked......end up back in the "circle".  Surely there is some way to get around the automated system and have a real person help you........isn't there???   I am old, like your Grandmother, and not computer wise enough to get along with just hints! ha    Thanks, Happy

I went to customer service and did the recovery of my account, answering all questions inclusive mothers birth place, got a link to reset my password, did reset and looked into my account which tells me that it is still blocked, and I am now going to Google. This is to much harassment. This account is only days old and I did send perhaps 20-30 mails, now being suspect to spam. This is ridiculous!

There is no clear recovery system, these webpages send you around in circles and after a few pages you end up the same page you started, but no solution.
Stupid questions like "Why do I have to verify my account?" ,
instead of showing solutions to how can the account be unblocked.
The verification process doesn't work, sending a code by phone doesn't work, requesting an automated call doesn't work!