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I switched from Hotmail to Outlook and Inbox is not receiving emails coming into the outlook account

11. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook account
I recently set my outlook account to be the primary and my hotmail to be the secondary email (Aliases) 

Now whenever i login to my outlook account there is 2 folders - 1 is the outlook and another is the hotmail. When i send a test email to both my outlook and hotmail account, the email will go to the folder but it doesn't show in my Inbox.

Another issue is after changing this, my Iphone which syncs with my outlook account does not receive emails either

I would like my inbox to be able to receive emails going to my outlook account and emails to my hotmail go into the folder

Help me please. I been navigating for almost 9 hours now.


How do I change the email account in windows live mail to an outlook account

10. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account settings, Outlook account, Windows Live Mail

Hi,

 

I have recently created an email account with outlook.com and now want to make this account the default one in Windows Live Mail on my home computer so I don't need to go to outlook.com to check my emails.

 

I have been into the account settings and changed the email address from the previous one and also put in the password but it still wont connect to the account. Are there other settings I need to change as well or what am I missing (eg Server details like POP3, incoming mail POP3 and outgoing mail SMTP)?

 

Any help is much appreciated.

 

Tony.

Outlook account

09. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook account
Hi,
I can't go on one of my Outlook account and i really need it how can i do ?

Outlook account deleted

09. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook account
Hello, my outlook account has been deleted I think because of inactivity but I still need it because its linked to my iTunes account. Does anyone know how I van recover it?

Language issue,

09. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Language issue, Outlook account
Thank-you Eugene for your input, but my  Outlook account is still in another lanquage and I cannot read what is happening with my  friends and family on facebook.  Maybe you can give me some more help?  Thank-You  Marilyn Rodgers 

Closing Outlook Account

09. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft points, Outlook account, subscriptions
I want to close my outlook account cause I do not use this anymore. I am currently having an issue with this because it keeps telling me that I need to cancel all my subscriptions and Microsoft points to close my account. I don't have any subscriptions or points at all so I don't see what the problem is. How can I close my account and get this stuff over with already? 

Forgot my password to account

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: email password, Outlook account
I have forgotten the email password to my Hotmail account.  It stated that the answer to my security question was wrong, which it wasn't.  It will only text the code but the phone # listed is a home phone that doesn't accept text.  I have done the request form 3 times with no response.  I have now had to create an outlook account just to contact you.  How do I get my account back.?   *** Email address is removed for privacy ***.   I had to change the password 3 times lately as I have had my whole email contacts sent items that I did not send.  Since the last change I forgot what it is.  I can still access the account from my ipad but it only keeps the last few emails.

Microsoft Outlook

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: bank account, direct debit, Microsoft Outlook, Outlook account
My Outlook account is shown as having been suspended as the direct debit has been declined.  have checked with my bank and they say that they have not received any request for payment. The bank account information shown is still correct so I have no idea why the subscription has not been renewed. There is no facility to edit the direct debit information in any case. I have tried to mange the subsriction and change the payment method but always seem to get to a dead end. There is no live support for Outlook so I have no real alternative but to cancel my subscription.  

Unable to access email

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Outlook account
Hi -

A few months ago, I decided to delete my existing hotmail address and create a new one (my account was hacked). When I entered the settings to do so, I saw that an "alias" could be created. Thinking this would solve my problem and save my existing email address, I created an Alias. However, the next time I attempted to login, it reported that the email does not exist. So, I thought I needed to enter the Alias email to login, but that did not work either. Not having the time to figure it out, I created a brand-new outlook account and notified some friends and family of the new address. The new outlook account never works right (which is totally ridiculous and unacceptable), but that's the next problem I'll tackle. The thought of creating yet another email address with a different vendor is not at all appealing.

My fear is that my old email is actually still valid and receiving emails. But I am not able to access them.

I was hopeful there would be a customer service phone number I could call to discuss. How naive of me!

Can someone help?




Verifying custom domain Outlook account via SMS fails. No verification code is received after a day.

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: custom domain, Outlook account, verification code

Hi,

 

I registered custom domain with http://domains.live.com and made all necessary DNS/MX/TXT changes at my registrant. After verification process vas complete it activated my custom domain account and allowed me to crete Emails. So I created for now 2 Email accounts and was able to sign in into these accounts. More I am able to receive Email just fine. But when I try to send an Email it shows following message:

 

Please verify your account. We've noticed some unusual activity in your Outlook account. To help protect you, we've temporarily blocked your account.

 

So I clicked the button Verify which takes me to https://sms.live.com website. There I've entered my US phone number and clicked Next to get the Verification code. It has been a day and I still got nothing. Tried to remove and then add number again without success. And when I click resend verification code I get following error as well: Sorry, we can't do this right now. Please try again later.

 

So at this point I am stuck and not sure what to do?

 

Thanks!

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