I logged into my hotmail account today to find an annoying panel of advertising on the right hand side. I cannot stand this, have been an MSN customer forever, and do not think I should have to pay MSN for my loyalty to it to make the ads go away. Also,
my options are not clear, your dashboard is overly complicated, and I am looking for other options after more than 10 years of being with MSN. I actually feel like the thing that would have made good business sense is to give newcomers options if you want
to have them pay for no advertising, but grandfather your customers in to free email who have been accustomed to having it without ads inside their inbox. Short of leaving MSN, what can I do?
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