Once again, Microsoft appears to be doing their own thing ie changing Hotmail to switch over to outlook at least this is what appears to be and now we all are having issues obtaining our emails This is not only frustrating and taxing to each and every customer it would be nice that a simple statement or fix be available. Only thing I got is unable to open out look at this time. I got looking and found another statement that all Hotmail would end in August and all email would be archived? What is a customer to do? If I change email how would I recover my archived email under a different user name? any thought? appears Microsoft never put any thought into this before implementing. Again what is a customer suppose to do? Forget sending me an email with an answer it don"t work!  

I am trying to reset the password on a Microsoft email account.  Microsoft sent me a link for the reset -- when I click on the link for the reset I get a Microsoft screen with a message that says:

 

There's a temporary problem.

There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

 

The thing is.....the link NEVER works -- no matter how often I try it.   I tried changing all of the security settings on my computer, I thought maybe my filters were blocking the link, but that didn't work.  Any other ideas?

I have had several Microsoft accounts through the years. The current one I am now using will not let me add my gmail address as an alias, because it says it is already in use. I have logged in to all my old accounts (3 now no longer used), made sure that email address is out of there, and closed the one account that I could. The other 2 say I need to close all services first to close the account, though I cannot figure out what services it means or how to do that. Is there any way someone at Microsoft could correct this for me so I can add my gmail account (used for all my email with friends) to my outlook account (used for xbox, skydrive, messenger, everything else)? And while we are at it, maybe help me close those other 2 accounts? Thanks!
Since being made to switch from Hotmail to Outlook, all of my existing Hotmail messages and folders have been lost in the migration.

Is there any way to get these back?  Are Microsoft aware of the problem and are working on a fix?  Or have all of the emails been lost?
I've reset my password and Microsoft has text me a reset code but when i log in to my email it will only direct me to the account settings page? 

Any ideas?

It is always some user on some forum which is never an authorative answer.

 

Whether it be Skype

"How do I change my Online Number payments from every 3 months to annual?"

 

or

"what are the pop and smtp settings for my Outlook.com account?"

 

or

"is Outlook.com email encrypted or just the login as is the case with yahoo?"

 

and most other questions too...........

 

As with all large corporations, they lose sight of their customers and their root and who made them great. and arrogance sets in.

Hello,

 

1. I would like to close my Microsoft Account *** Email address is removed for privacy *** so I can hopefully in a year merge it as a alias with my other (primary) acccount that all my stuff is on.

 

However I get this message when I try to close it out:

"You need to cancel any paid services or Microsoft Points account associated with your Microsoft account."

 

I looked around, I dont seem to have any paiservices, or points on this account.

 

 

 

2. Also, I would like my mark my calendar when this account ill be ready for recycle. Is it exactly 1 year? 365 days? I herd somewhere its really only 180 days.