Today I received a message in Spanish (I do not speak Spanish) from Microsoft in one of my backup hotmail accounts containing a code to access my other hotmail account. I promptly accessed the impacted account and changed the password.
A few hours later, I received messages in the impacted account, also in Spanish and also from Microsoft. They are legitimate messages, it seems, and I entered them into a translation application but was unable to discern exactly what they say. It appears
that someone is attempting to gain access or has gained access to the impacted hotmail account.
I have screenshots of the messages that I can send privately to a mod./admin. I do not want to attach them here because they contain my email addresses, which I presume would be viewable by the public.
I should add that I just now also changed the security question on the impacted account. In addition, I have a complete antivirus software suite on my computer, and no viruses or malware are detected.
What I would like to know is, (1) did someone gain access to my account, (2) do they still have access, and (3) how can I prevent them from gaining or maintaining access now.
Thanks very much for any assistance you are able to provide!
For the past three days when trying to get on Outlook.com for my email, I have gotten the message that here is a problem with mobile and Outlook. I don't give a rat's **** about that. I am still using a PC. Why should this block me from my Outlook account?
I have to go to the Bing homepage and then click on Outlook.com at the top of th the page. Why??? There has been problems with email ever since Microsoft deleted Hotmail and switched to Outlook. Is Microsoft owned by the Chinese government? When will there
ever be a fix, or do we have to put up with what appears to be rank incompetence for years ad naseum??
Hoping someone here can answer this question and explain what I might be doing wrong.
I am attempting add aliases to my Microsoft account. I have several email addresses, one from a private domain hosted on Outlook.com and several standard Outlook.com email addresses.
Each time I try to add an alias it tells me the email is already in use or something similar. I thought the idea was that you could combine several *existing* or new email accounts under your Microsoft account as aliases, but each time I try to add an account it tells me I can't do it.
I have not tried creating yet another new account, since I already have 3 or 4 accounts I would like to consolidate under one alias.
Can someone explain why this doesn't work, if it should work, and what I need to do in order to actually take advantage of the Alias feature to consolidate/combine email addresses under one account?
Thanks,
I am attempting add aliases to my Microsoft account. I have several email addresses, one from a private domain hosted on Outlook.com and several standard Outlook.com email addresses.
Each time I try to add an alias it tells me the email is already in use or something similar. I thought the idea was that you could combine several *existing* or new email accounts under your Microsoft account as aliases, but each time I try to add an account it tells me I can't do it.
I have not tried creating yet another new account, since I already have 3 or 4 accounts I would like to consolidate under one alias.
Can someone explain why this doesn't work, if it should work, and what I need to do in order to actually take advantage of the Alias feature to consolidate/combine email addresses under one account?
Thanks,
Hello Johan!
I'm working with email marketing service provider.
Email marketing service provider is enrolled in Junk Email Reporting Program (JMRP).
I send out email campaign from email marketing platform to my @live.com email.
After that I sweep email: Sweep > Unsubscribe >We've asked the sender to remove you from this mailing list.
By the end I did not receive message from Microsoft (to sender email) about unsubscribe @live.com email ID.
Maybe you know something about this? How Microsoft ask sender to remove email? Procedure is like JMRP?
Kind regards,
A. Vilums
Email Delivery Manager
I have found others complaining about this problem online, but no resolution offered by Microsoft other than to delete the email account on the Android device, and then add it again. That doesn't work for me, as it did not work for the others.
I have no problem sending and receiving email for my very old Hotmail account on my Windows 7 laptop or my iPad. I can receive email on my Droid X which runs Android 2.3.4, but I cannot send email. I get a very cryptic "authentication error". Verizon help told me that I should not be trying to use a Hotmail address, because it is so old. Also that Microsoft frequently changes the configuration for Outlook/Live without providing the necessary information to Verizon, and that I should not be trying to use any Microsoft email service on my Android phone because Microsoft is hopelessly screwed up.
There are only so many settings that one can change in Android's universal email app. It's the SMTP server or the port or the credentials. No one at Verizon can help; they say that my settings are all correct.
Because I have used my Hotmail account as my primary account for so many years (since before Microsoft bought Hotmail), I am using it everywhere for credentials, including all of my Microsoft accounts (I am a professional web developer using, among other things, Visual Studio, ASP.Net and SQL Server). This is my username on many other websites. I would really, really hate to give it up and switch to one of my other email accounts (such as my gmail account). However, if I continue to be completely unable to send Hotmail from my Droid phone, I guess I'll have to leave Microsoft.
Can you help?
Today August 16th - went to log onto Hotmail account only to see the page was now Outlook.com.
Attempted to log in to see a message stating that "others may have hacked into my account and account was disabled".
Took link to reset password , providing a neighbours email address for any response.
Response indicated I provided too little information to validate and gave link to restore account.
Attempted to restore using limited information available and then got a response stating "as there have been numerous attempts to restore account, decision taken to block account" and telling me to open a new email account. Had only tried twice to restore connection
Does this mean
1) there is no way that Microsoft can reset my original Hotmail account - have important emails I need to retrieve
2) If I open new email address can I somehow get emails in original account migrated across
3) can I recover contact details (email addresses of businesses and friends)
Would be great if Microsoft could reset count for old email account and only allow access from historic Ip address on my computer (only one I use to access Hotmail)
Whilst I accept that security is paramount, if there ever was a Denial of Service attack against Hotmail, which was aimed at locking out users' accounts then the process of blocking accounts and requesting new one's set up would upset genuine users who would expect any recovery to be non intrusive and merely reset any locked out accounts.
At moment very frustrated that I cannot access my Hotmail account?
When I delete a message from my email, it is physically expunged from Microsoft servers? Is it retained on disk for some period of time afterwards? Is metadata about my emails archived for a period of time after messages are deleted? Does Microsoft perform regular backups of users emails? For how long are those backups retained, and what is the policy on aging them out?
Hello,
Yesterday I successfully registered for Expert Zone. I first logged in, as prompted, with my Microsoft Account, filled out all the personal info and put in my company code, etc. and then did the verification. All worked fine. I spent all day then completing over 25 courses. Today I go back, on another CPU and go to Expert Zone and again it has me log in with my Microsoft Account...all is good until it then routes me to the registration page that I have already filled out. After panicking (because of all my trainings completed) I tried to fill out the registration once more but it errors and says the email address I use (my work address) is in use. So the good news is it seems my account from yesterday exists (email is in use), but the bad news is I cannot find a way to get back to the training dashboard so I can get started on day two's trainings. Can someone help me please?
as of 12PM 16th August 2013, microsoft have not fixed this outlook problem. they were stupid enough to put hotmail users into outlook and now they are **** us up and not telling us whats happening.
After nearly a year and multiple threads on this one issue alone this thread was supposed to be escalated to an Engineer. A forum moderator replied who claims to be a support specialist replied. I can honestly say Microsoft has finally driven me away from
PCs and into a Mac. Some as basic as a font setting was designed to keep the user settings!!! If we're lucky some techy outside of Microsoft will create a work around but I'm not staying! A dedicated Hotmail user of over decade has finally been driven away!
RonielD and his post:
"Roniel_D. replied on
Forum Moderator Community Star Community Star
Hi Everyone,
I'm Ron a support specialist, I'm sorry for the inconvenience this issue caused you.
I would like to inform you that this is by design as HTML formatting is being used.
This usually happens when you delete the entire paragraph resulting to deleting the tagging information at the beginning of that paragraph that defines the font and attributes of the paragraph.
Furthermore - if the you uses [CTRL+Enter] for line breaks instead of just using Enter; you will retain font information across line breaks when moving to new paragraphs.
Thank you for your feedback,
Regards,
Ron"
You'll find the thread here: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/writing-e-mail-font-size-changes/7c9c2cdc-457b-4f38-8a42-2ad5a219cad9?page=7&tm=1376652139119
"Roniel_D. replied on
Forum Moderator Community Star Community Star
Hi Everyone,
I'm Ron a support specialist, I'm sorry for the inconvenience this issue caused you.
I would like to inform you that this is by design as HTML formatting is being used.
This usually happens when you delete the entire paragraph resulting to deleting the tagging information at the beginning of that paragraph that defines the font and attributes of the paragraph.
Furthermore - if the you uses [CTRL+Enter] for line breaks instead of just using Enter; you will retain font information across line breaks when moving to new paragraphs.
Thank you for your feedback,
Regards,
Ron"
You'll find the thread here: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/writing-e-mail-font-size-changes/7c9c2cdc-457b-4f38-8a42-2ad5a219cad9?page=7&tm=1376652139119
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