Original Title: Outlook Question
I recently downloaded Microsoft:Mac 2011. I've added my Outlook and Yahoo email accounts. However, when trying to access my inboxes via the "O" icon, I am not able to see the accounts, send or receive messages. Is it necessary for me to have a previous version of Microsoft in order to utilize Outlook? I can log into my Outlook account by going to Outlook.com.
My email has been with Microsoft Messenger outlook . At the top of the email page it said outlook. Yesterday I was no longer able to get my email. I have a Mac computer with windows 8 downloaded on it. I talked to both Microsoft 3 times and Mac 2 times along with Century Link 2 time today trying to download Skype for a Mac. I did get it downloaded after 3 hrs. of talking to all of these people. Is there some way all contacts on my contact list using messenger would now be on skype? If not how could I get them to transfer
[Moved from feedback]
original title: PLEASE HELP!!!!!!!
PLEASE HELP ME GET MY EMAIL ACCOUNT BACK!!! This is pathetic. It has been MONTHS now and still no help from Microsoft - just a contact email and then no follow up when I say that I have already done what they are suggesting. I have tried every avenue and still nothing. Give me back my email or at least the contents of the account. My account *** Email address is removed for privacy *** was hacked into and I cant get it back. I have tried everything and want someone to pay attention!!!!!!
What do you say? Any help here?
Friday a.m.-Recently received email from Microsoft stating that customers would no longer be able to link email accounts because of security reasons.
I have two Hotmail accounts: one is *** Email address is removed for privacy *** (1) the other is *** Email address is removed for privacy *** (2) (I will refer to these accounts as "1" and "2").
Ok....so, I rarely use 1 because it's very old and I get nothing in that account accept websites I've subscribed to, spam, etc. However, I've kept it active because I use it as a backup. Account #2 is my main account that I've also had for many years, just not as long.
Because of this warning email from Microsoft that they will no longer let customers link their accounts, I went to deactivate or erase #1. I followed the directions and somehow, some way after I completed the process, every folder (including every email, pic, document, etc.) was erased from account #2!!
As you can imagine, sheer panic has set in as I have saved everything in this account-taxes, home purchase paperwork, old pics, etc. I have contacted Microsoft numerous times (3 different representatives) and they cannot help me. They have informed me to post on this forum for answers.
Now, Friday's date was July 5th. I have tried to recover from the deleted folder and it will only go back to the 5th. For instance, anything I delted prior to July 5th is unretrieveable. Also, these folders (with emails) were not deleted. When I tried unlinking these accounts, these folders vanished and set the account back to what would be considered a factory reset. Meaning, the account still works, it's still active, my password still works, but it was wiped clean.
I will try to answer any more questions that you may have.
Thank you.
Office 2011 for Mac (Version 14.3.4), running on OSX 10.8.4 (Mountain Lion), with two SSDs (Volumes are called Boot and Data).
Working in a company environment, we only use Exchange accounts.
The good news:
Outlook generally works fine, all emails are there, sending & receiving works, rules work, folders work, no error messages whatsoever, not even in the error console.
The bad news:
The search is completely unfunctional, the only message I get is "No results".
The details:
Since I have a rather small (120GB) Boot volume, I moved the home folder of my account to the Data volume (500GB) and pointed my user account to the new path via advanced options (similar to this tutorial) which works perfectly (at least no problems yet). All other accounts remain in "Boot/Users".
Indexing on both the Boot and the Data volume is enabled (checked via "mdutil -s") and has been rebuilt multiple times via "mdutil -E" to no avail.
Once I found this possible fix concerning group ownership which partially applied to my situation (group owner was admin), I changed "Microsoft Office 2011" and (recursively) all it's content from admin to group owner wheel, but no luck.
Trying "mdimport Microsoft\ Office \2011" I got the following error messages:
- mdimport[15453:707] Error loading /Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office: dlopen(/Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office, 262): no suitable image found. Did find: /Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office: mach-o, but wrong architecture
- mdimport[15453:707] Cannot find function pointer OfficeImporterPluginFactory for factory BFA4E323-1889-11D9-82C8-000A959816BE in CFBundle/CFPlugIn 0x7fc995542240 </Library/Spotlight/Microsoft Office.mdimporter> (bundle, not loaded)
- (Error) Import: Could not create instance for plugIn 'file://localhost/Library/Spotlight/Microsoft%20Office.mdimporter/'
- (Error) Import: BAD IMPORTER ~~~~~~~~~~~~~~~~~~ file://localhost/Library/Spotlight/Microsoft%20Office.mdimporter/
The odd sidenote:
Edit: MUD folder found, see comments below
Assuming that indexing technically works and seeing lots and lots of mentions of the "Microsoft User Data" (MUD) folder, I tried to find it (or in fact any other database, remnants or files that could be indexed) but didn't. None, nowhere. Not on the Boot and not on the Data volume.
My "Data/User/Documents" does not contain any folder even close to Microsoft Office (not even hidden), adding other identities (I don't want to temper with my main existing identity yet, afraid of loosing all the principally working settings and account information) did not result in the (re-) creation of the MUD folder, even adding a soft link pointing from "Boot/Users/my_account" to "Data/my_account" did not result in any new folder.
I'm now wondering where Office (and Outlook) saves all the settings, caches the emails (if it does at all) and manages my "identity".
The roundup:
- Outlook 2011 works, while search doesn't.
- Reindexing volumes didnt help.
- Adjusting and checking file and folder permissions didn't help.
- Tinkering with ".mdimport" files didn't help (so far).
- "Microsoft User Data" folder is and stays missing, with no effect though.
The fineprint:
I know that the issue with the missing MUD folder might be due to the different location of my home folder. I still would like to fix this problem with my current setup (if possible) and not move the folder back and work with soft links (which has some disadvantages and would take quite some time).
My assumptions:
Either there's still a problem with the Office ".mdimporter" files that prevent Spotlight from properly indexing my emails
or
Due to a missing MUD folder, there are no locally cached or saved emails to be indexed.
After long hours of searching, testing, restarting and practicing Google-Fu, I'm out of ideas and options.
Can anyone help me?
Please? :)
Microsoft recently informed me my Inbox had been hacked. Mails were being sent to everybody in my present and past address books. Even dead people, which was distressing. Microsoft took me through the procedure to set up a new password and I ran a Microsoft security scan and also an AVG scan. Both gave me a clean bill of health. Since then I've been unable to send an E-mail with an attachment. The mails are aborted during the attachment download. The reason given is one of IE stopped working, Live.com stopped working or there is a problem with Outlook. Help please!
Original Title:Inbox Hacking
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