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Unable to access this hotmail account (* Email address is removed for privacy *)

31. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: access Internet Explorer, ISP, microsoft, Telstra BigPond

During the last 2 weeks, on 3 occasions, including at present, I have been unable to access my eMails. When I access Internet Explorer, my computer defaults to the hotmail address, the list of eMails appears on screen, but when I click on "unread" items (the ones in bold type) nothing happens. Initially, I 'phoned my ISP (Telstra BigPond) who quickly fixed the problem. However, after 3 days or so, the problem returned. I 'phoned the ISP again 2 days ago, and was then told to 'phone 132058 (the Microsoft customer service & support centre). Initially, access was again avaliable, but only briefly. This morning, Microsoft tell me to contact Big Pond, and Big Pond tell me to contact Microsoft. NOT good enough!!

It has been suggested that I somehow have a "blocked free eMail account". How?? Why?? This problem of not being able to access eMails has only happened since I was recently forced to move to a new residential/service address.

It seems pointless for Microsoft to continue to send me eMails (3 so far) which I can't access because of the problem, whatever it may be, without at least 'phoning me first, on ***** . There is a messagebank service for when I'm not at home.

Kindly FIX the problem urgently, and 'phone me accordingly !!!

Can anyone tell me what is going on with Outlook (Express ?).com and why it has disappeared from I E’s V-9?

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Outlook

For the past 2 months I've been using Microsoft's Outlook.com since Hotmail was taken away, and I was told it wouldn't be back, In the beginning Outlook appeared to be installed on my computer. Then each day for the past 2-3 weeks I've gone to IE's V-9 to click on Outlook.com. Today, 7/30/2013, instead of opening like the previous days, I was taken to a site that said I could purchase Outlook, or ask the Community about it. So, here I am, please tell me what happened? Why can't I find it, click on it, and start emailing? Does anyone here know what happened?

You need to cancel any paid services or Microsoft Points account associated with your Microsoft account. – Try #2

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account

Hello,

This is my second attempt at closing an account. Please reference previous post here.

Despite being told my issue has been resolved, it has not. I still cannot close my account.

For proof, please see the following photos:

http://echo.tc/2URKk.png

http://echo.tc/1nQ8y.png

http://echo.tc/hUQ30.png

What do I have to do to get my account closed?

Thanks,

Joe

Can’t get into contacts (‘People’)

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft

Hello all;

As above, been going on all day. When I try to open contacts, I get

'Sorry, something went wrong. Please try again or refresh the page'. Followed by;

If you continue to have this problem, please report it to Microsoft.

Tried again, refreshed page x several. Eventually, clicked on 'report it to Microsoft'. Message back said can't reply personally, look at Communities. Did that, couldn't find anything exactly the same.

Help with this would be great appreciated.

Thanks.

BBB

Strange Behaviour

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: email service, microsoft, Strange Behaviour

Just above Outlook.com a series of broken white dashes appear. This continues for a few seconds backwards and forwards.

It looks like it is loading or something. Strange behaviour.

My other question is the disappearance of right hand side ads...re Twitter/Facebook etc. or anything else. This has now been replaced with what I would describe as a Round Grey Circle with a line across it and a Padlock. What does this mean?

I would also like to know why Microsoft has nobody to answer your questions re Outlook.com...nobody asked for this Email Service but it was forced upon us. I have been a Hotmail user forever and never had one problem. Quick/User Interface Classy/Emoticons much better etc. I could go on...but what's the point.

Barbara

Mail information loss, complicated, help!

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Mail information loss, microsoft

I've created E-mail: *** Email address is removed for privacy ***, on my domain, then I've activity this at the account of Microsoft, and then I've created a special email for members: *** Email address is removed for privacy ***, but we lost the E-mail information. (password - security question) and we need him, I hope that you respond me, and thank you very much.

message: "You've tried to sign in too many times with an incorrect email address or password"

browser: google chrome

device: toshiba satellite

system: windows 7

personal info

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, personal account, personal info

Does Microsoft suppose to ask you for your user name and pass word to your personal account?

Because I have one from Microsoft asking me for all my personal info including passwords and user names

And also date of birth, and also where I live . email me back to *** Email address is removed for privacy ***

here is a copy of thay e-mail

We have recently confirmed that different computers have logged onto your Hotmail account and multiple password errors have been entered. We are hereby suspending your account; as it has been used for fraudulent purposes.. Now we need you to reconfirm your account information to us. Click your reply tab, fill in the columns below and send it back to us or your email account will be suspended permanently.

Name: .........................................

User Name :...................................

Password: ...................................

Reconfirm Password :...................

Date of Birth ................................

Country or Territory

From: Microsoft Customer Service <*** Email address is removed for privacy ***>
Date: 07/25/2013 2:27 PM (GMT-07:00)
To:
Subject: Confirmation Reset Alert !!!‏‏‏‏‏‏‏‏‏‏‏

can someone tell me if this is real or not

thank you

Jim Tolmasoff

My main e-mail is an old bellsouth.net account which is user ID for Microsoft account

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account

Research up to now has revealed following, I am aware that many linked account are being disabled in Outlook.com.

My bellsouth.net POP3 email address is used as my id for Microsoft Account, but I have a different password on Microsoft Account.

Received message when checking setting on email that the bellsouth.net address password was incorrect on link to email. Outlook.com keeps rejecting change when I try to correct and save. This problem only affects incoming mail on bellsouth.net account which is main email address.

Outlook list the bellsouth.net account as an alias but I believe it was set up as linked account. bellsouth,net account used as Microsoft Account Id say it can receive and send but as that has different password it is not retrieving my email.

When Microsoft Account was opened bellsouth.net address and yahoo,com password was used to divert mail to Microsoft Servers. This address is also what is called a legacy account address and is supported on non ATT servers unless supported by yahoo. Is it possible with all the changes being made that Outlook is try to import that email using Microsoft Account password? What is best way to restore service and maintain access to the bellsouth.net account using Outlook.com as email service?

Hope this is enough info

Thanks boudreau1863

Microsoft Account Security Code

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft

Good Morning,
I have a question that for a week I was getting a notification when I sign in for my email to click for the 4 digit password. I clicked today and I got a 4 digit Microsoft Account Security code text to me from 44 7781 470659 number and after I entered that now I am realizing that If I did it right. Please confirm if this info from from Microsoft it self or some one trying to get into my emails. If this was not setup from MSN please reset my account. For further information, Please call me at 604-728-2927.
Thank you

I can’t reset my password

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, personal password, the professional account

I've had two accounts linked for about 6 years, one personal and one professional, and I always got into the professional account through the personal one. I've long forgotten my personal password and have tried filling out the password retrieval questionnaire, but since my details have changed so significantly in the last 6 years my request was declined. I then tried calling Microsoft but was told I had to go online to 'Live help' in order to find a solution. So I went on the live chat forum, explained my situation, and was sent a forum link with an ID number and was told to wait for up to 24 hours for a response. The next day, I had multiple emails from the forum saying Microsoft had replied, so I clicked the link, signed in, and was told I was unauthorised to view the incident. After trying this a few times only to find there was no way I could possibly view my own forum, I went back to live help and explained the situation again. He assured me the problem would this time be fixed and sent me a forum ID number, like last time. This morning I again had multiple emails saying I had a response from the Microsoft team, clicked the link, and found it to be a dead link. I then tried to click all the links I've been sent, and they were all dead. This is getting ridiculous. My job requires me to have a functioning email address, and I can't communicate properly without it. I am happy to send in whatever proof of ID necessary to get my account back online.

Question about Outlook Express