Email taken over – Microsoft won’t help

31. October 2013 · Write a comment · Categories: livemail · Tags: , , ,
I started receiving bounceback emails saying various other email accounts (from sites ive never heard of) were contacting my address book but with my email address. I am assuming my email has been spoofed only because there is nothing in my outbox or deleted, but I'm not entirely sure. Ive attempted changing my security information, contacting literally every department of microsoft support but all they do is redirect me somewhere else and thats if Im lucky enough to even get a reply. I'm at the point of just deleted my account so this is my last attempt for any solution anyone may have. an example of one of the emails I receieved was :


From:Mail Delivery System (*** Email address is removed for privacy ***) Microsoft SmartScreen classified this message as junk.
Sent:October-29-13 10:35:03 AM
To:*** Email address is removed for privacy ***
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. 
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*** Email address is removed for privacy ***
SMTP error from remote mail server after RCPT TO:<*** Email address is removed for privacy ***>:
host mx4.hotmail.com [65.54.188.72]: 550 Requested action not taken:
mailbox unavailable

------ This is a copy of the message, including all the headers. ------

Return-path: <*** Email address is removed for privacy ***>
Received: from [41.104.50.181] (helo=earthlink.net)
by elasmtp-curtail.atl.sa.earthlink.net with esmtpa (Exim 4.67)
(envelope-from <*** Email address is removed for privacy ***>)
id 1VbDC0-0003m9-7u
for *** Email address is removed for privacy ***; Tue, 29 Oct 2013 13:35:02 -0400
From: "nina.j_22" <*** Email address is removed for privacy ***>
To: "Harki Sandhu" <*** Email address is removed for privacy ***>
Subject: Sup!
Date: Tue, 29 Oct 2013 18:34:52 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0056_QEBE5GN2.VA8RQN5P"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609
Message-ID: <*** Email address is removed for privacy ***>

This is a multi-part message in MIME format.

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Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: base64

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Microsoft SmartScreen is seriously broken (#fail)

16. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am a owner of a website with 400k register users.  I did all the steps listed on the outlook postmaster web page so that password verification emails are sent to the inbox and not the junk folder.  Microsoft SmartScreen dumps all emails from my domain and answers.microsoft.com in the Junk folder.  So either microsoft.com does not follow their own bulk email rules or Microsoft SmartScreen is seriously broken.  You tell me.  Also I have no issues with Gmail or Yahoo mail.

This is yet another reason why MS has failed the end user market and will only be company for enterprises (until their competition breaks there grip on corporations).

Hopefully MS will pick a better CEO that will unite all the 'divisions' in the company.

FYI it may take me awhile to respond to replies b/c all emails sent from answers.microsft are sent to my Junk folder.