14. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

I have installed office 365 home premium and encountering problem with Outlook.

 

I have configured the outlook and was able to send mail successfully and was able to receive mail,

BUT I cannot view the inbox and all the mails I received. I can access it only by clicking the prompt message in the side bar.

 

I cannot access it using my outlook.

 

Please give me instructions on how I can access my inbox and view my inbox properly thru my outlook.

Thank you.

 

Please email me also at *** Email address is removed for privacy *** and *** Email address is removed for privacy ***.

 

Outlook account not properly receiving or sending.  All settings checked for accuracy and nothing has changed. Called Microsoft support and was told it was an ISP problem. Called ISP technical support (AT&T) and told everything working properly and it was an Microsoft Outlook problem. Incoming e-mail senders receive notification "account not in service".  Outgoing e-mails are not sending although message states outgoing mail is being sent.  Pop-up window to verify account name and password is frequent but not accepted.  Passwords have not changed but are not accepted.

E-mails coming through web based account (att.yahoo.com) are not appearing in Outlook although Outlook is designated as "default". 

Any help with this two week old problem will be graciously appreciated.