I accidentally erased my gamertag from my 360 and tried to download it back on.
It keeps saying there is no microsoft account attached to the email that I think I used.
I forgot what email I used when creating the gamertag.
How can I recover the gamertag and reset the email that is attached and remove the gamertag to the email I want to use?
Hoping someone here can answer this question and explain what I might be doing wrong.
I am attempting add aliases to my Microsoft account. I have several email addresses, one from a private domain hosted on Outlook.com and several standard Outlook.com email addresses.
Each time I try to add an alias it tells me the email is already in use or something similar. I thought the idea was that you could combine several *existing* or new email accounts under your Microsoft account as aliases, but each time I try to add an account it tells me I can't do it.
I have not tried creating yet another new account, since I already have 3 or 4 accounts I would like to consolidate under one alias.
Can someone explain why this doesn't work, if it should work, and what I need to do in order to actually take advantage of the Alias feature to consolidate/combine email addresses under one account?
Thanks,
I am attempting add aliases to my Microsoft account. I have several email addresses, one from a private domain hosted on Outlook.com and several standard Outlook.com email addresses.
Each time I try to add an alias it tells me the email is already in use or something similar. I thought the idea was that you could combine several *existing* or new email accounts under your Microsoft account as aliases, but each time I try to add an account it tells me I can't do it.
I have not tried creating yet another new account, since I already have 3 or 4 accounts I would like to consolidate under one alias.
Can someone explain why this doesn't work, if it should work, and what I need to do in order to actually take advantage of the Alias feature to consolidate/combine email addresses under one account?
Thanks,
I am having trouble signing into my hotmail account. I signed in yesterday morning just fine but I tried to login later yesterday afternoon and it started giving me this error: "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please clickhere to
sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)".
I spoke to a couple people in the live chat and they sent me to this forum to follow some directions that had already been posted for other people with the same problem. I followed all the directions that were posted but I still cannot get into my hotmail.
Please help!
Dear,
I am using Windows Mobile Nokia Lumia 920.
I am not updating my Microsoft account(Hotmail Emails).Receiving the code error 85010017.
What should I do to fix this error code and update my emails from Hotmail.
Regards,
JODAT KAMRAN
Hello,
Yesterday I successfully registered for Expert Zone. I first logged in, as prompted, with my Microsoft Account, filled out all the personal info and put in my company code, etc. and then did the verification. All worked fine. I spent all day then completing over 25 courses. Today I go back, on another CPU and go to Expert Zone and again it has me log in with my Microsoft Account...all is good until it then routes me to the registration page that I have already filled out. After panicking (because of all my trainings completed) I tried to fill out the registration once more but it errors and says the email address I use (my work address) is in use. So the good news is it seems my account from yesterday exists (email is in use), but the bad news is I cannot find a way to get back to the training dashboard so I can get started on day two's trainings. Can someone help me please?
Hi all i m using a google crome as my web browser. i have two hotmail accounts one is personal and other for office use but from last 3-4 days i m suffering with my office id i m not able to open my mails as i can sign-in in my microsoft account but can't
open outllook account i'll get the answer this webpage is not available. And at the same time i can sing-in in my personal id and can operate full service. And even i can't operated my id with the mobile as well from last 3-4 days........ So if some one can
help me....... And ya i also tried it open with internet explorer but the result is same..... Please need some assistance badly....... Thanks
I am receiving security emails from the Microsoft account team however they are addressed to an unknown email address (not mine). Is this a security threat? I changed my password and also checked my aliases to make sure no unknown email addresses had been
added, have I done enough? I have copy and pasted an example of one of the emails below (I have removed my personal details however the email address listed is the unknown account):
Microsoft account security code
Hi,
Microsoft account team (*** Email address is removed for privacy ***)
Hi,
Thanks for helping us verify your Microsoft account (*** Email address is removed for privacy ***)!
Here is your code: 8961
If you didn't request this code, we recommend that you go to ___________ and change your password.
Thanks,
The Microsoft account team
Hello,
My mom's Sympatico account is suspended and now she is not able to access here email. Just so you are aware, she is legally blind and is very dependent of communicating via her computer. I believe the account is suspended due to too many attempts to log into her account as opposed to it being hacked.
I am trying to get this resolved on her behalf, based on the below steps (found in this community), but the account is still suspended. I have done the first set of instructions twice with the same result (the automated process is not able to verify the account) and the second set of instructions do not seem to be available anymore.
We really need to get her existing account back due to the history and how it is tied to her daily life. Any help on who to contact or other options to reset the password would be appreciated.
Regards,
Dave
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My mom's Sympatico account is suspended and now she is not able to access here email. Just so you are aware, she is legally blind and is very dependent of communicating via her computer. I believe the account is suspended due to too many attempts to log into her account as opposed to it being hacked.
I am trying to get this resolved on her behalf, based on the below steps (found in this community), but the account is still suspended. I have done the first set of instructions twice with the same result (the automated process is not able to verify the account) and the second set of instructions do not seem to be available anymore.
We really need to get her existing account back due to the history and how it is tied to her daily life. Any help on who to contact or other options to reset the password would be appreciated.
Regards,
Dave
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Go to (https://account.live.com/password/reset) to make the validation process and follow the steps below: Upon the validation procedure, you will be prompted to provide an active alternate email where the password reset link will be sent once you passed the validation (Step#6)
1. Select "I think someone else is using my Microsoft account". Or “I forgot my password” (Select which is applicable).
2. Click "Reset your password".
3. Enter your Microsoft account (The account affected by the issue) and type in the characters you'll see in the pictures
4. Hit Next.
5. Click "I can’t use any of these options".
6. Enter a working email address (Alternate e-mail address) where we can contact you.
7. Click “Next”.
8. Fill-up the form and click “Submit”.
You can also try to reset your password using SMS through https://sms.live.com/ or by answering the security questions.
1. In the Sign-in page, click on "Can't access your account?"
2. Choose either 'I forgot my password' or 'I know my password and Microsoft account, but can't sign in.'
3. Enter your Microsoft account and type in the characters you see in the picture then click 'Next'.
4. You will be provided with different options to validate your account.
- Secret Question (if available) allows you to reset your password immediately after you've provided your Secret Answer.
- Send a code to my phone (if available) will give the option to send a text or call you for a verification code to your mobile phone. After you enter the code, you can sign in
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So I just got a latitude 10 Tablet. I was setting it up and created a Microsoft account with my current email address. After creating it I realized I already had a Microsoft account because I use Xbox live. The problem is that the email that is associated with the Microsoft account with Xbox live is old and I cannot access it. I can access the account but not the email. So I researched about creating a new alias and was planning on doing this with my current email. So before creating a new alias I closed the new Microsoft account I created when setting up the latitude 10. Then when I went to create a new alias with my current email it says "this email address is already taken" . I don't know what to do now. PLEASE HELP.
Also I cant create a new Microsoft account with the current email that I closed. I realized this when I tried to recreate the account and just move the Xbox live account over to the new account.
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