Dear Sir/Madam,
My Microsoft ID "*** Email address is removed for privacy ***" has been hacked yesterday evening. I check my email yesterday afternoon and today
in morning when I try to log in I got following error message"
"That Microsoft account doesn't exist. Enter a different email address or get a new account."
On my alternate email address I got following email from Microsoft account team <*** Email address is removed for privacy ***>
""
Hi,
You have changed your primary alias from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.
If this is correct, you don't need to do anything.
If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/reset
2. Change your primary alias by going to https://account.live.com/
Thanks,
The Microsoft account team """
I tried both links countless times but invain. Every time I used Link-1( Password reset) I get message "The Microsoft account is incorrect. Please try again."
Every time I used link-2 I get message ""That Microsoft account doesn't exist. Enter a different email address or get a new account."
My Microsoft ID "*** Email address is removed for privacy ***" about 15 years old and I never did Change or Rename or deactivate etc. I continuously using
it. It is my personal email and I have about all of my family photos in skydrive.
Dear All I need urgent access to my account and also wish my account intact.
When I key in my hotmail.com account a message comes up saying 'That microsoft account doesn't exist'. I have my apple id set up with this account and it shouldn't be inactive as I have accessed it within the past 270 days. Please help me retrieve my account.
HELLO,
After three glorious days of attempting to close (Delete) my Microsoft account (*** Email address is removed for privacy ***) it seems the company just doesn't want to let me go, which to be honest is being such a pain in the backside. All I now want is for a somebody to come along and DELETE my Microsoft account and everything attached to the account.
Now before we begin with the pointless instructions as to 'How to close your account' I know how to close my account, I don't have any security setting, attached devices, I have no payments or MS points of any kind. When I type in my password to 'Close' my account I get the following message.
'Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.'
Okay so that's the issue your saying, Server problems, don't worry that's what I thought as well. so I did as asked and waited for like a couple of hours and tried again, same message. I tried again a day later, same message, I tried again TWO days later, same message, I tried again this morning, SAME MESSAGE. (I would also like to point out during this time I was checking the Microsoft service status online, and it stated the service was 'running normally').
So what do I actually want? Well after three days of trying to delete this account I would like a Microsoft Tech/Rep/Support Agent/Anybody, who can actually DELETE this account (*** Email address is removed for privacy ***) and it's attached accounts to just, please delete it.
Thank your for your help.
Kieran.
When I try to reset my password it tells me "The Microsoft account is incorrect. Please try again."
Despite having received a verification code via this very email address. I had to create another account to log in to submit this question.
I have 2 computers running W7 and one running Vista. On 2 of the three machines, (one W7, one Vista) when I begin entering my username into the Microsoft account field to sign in to Outlook.com, autocomplete presents suggestions for entry in a drop down
which is helpful.
On the other W7 machine, no dropdown is presented. Apparently I've done something to disable the dropdown and am unable to discover how to re enable the feature. (At one time the drop down did work.)
I've found several suggestions to enable the autocomplete for entry of email addresses within Outlook for use when sending email but not for enabling autocomplete during Outlook.com (or live, skydrive etc.) sign in.
Thanks for any assistance offered.
On the other W7 machine, no dropdown is presented. Apparently I've done something to disable the dropdown and am unable to discover how to re enable the feature. (At one time the drop down did work.)
I've found several suggestions to enable the autocomplete for entry of email addresses within Outlook for use when sending email but not for enabling autocomplete during Outlook.com (or live, skydrive etc.) sign in.
Thanks for any assistance offered.
Hi,
I've been trying to access my account for the last 4 days but keep getting this error message come up.
its an account i have been using religiously for the last 6 years and it has all of my bank accounts etc tied to it. i've had a look around and it seems that i'm not the only one who has had this problem. Can anyone help me out here please. i really cannot afford to lose all of those emails.
Thanks so much in advance
I've been trying to access my account for the last 4 days but keep getting this error message come up.
its an account i have been using religiously for the last 6 years and it has all of my bank accounts etc tied to it. i've had a look around and it seems that i'm not the only one who has had this problem. Can anyone help me out here please. i really cannot afford to lose all of those emails.
Thanks so much in advance
having some issues signing into my xbox..worked for an hour with xbox support.. they confirmed an issue that needs to be looked at. error code 80151012. xx3xAustinx16xx
I have received the following e-mail. Is it legitimate
======================================================
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: Microsoft account password reset
Date: Sun, 18 Aug 2013 11:10:16 +0800
This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.
Thank you for your usual co-operation. We apologize for the inconvenience.
Thanks,
The Microsoft account team
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: Microsoft account password reset
Date: Sun, 18 Aug 2013 11:10:16 +0800
Mail Update
Thank you for being one of our valued users of Windows Live Hotmail. We hope you are enjoying it and having fun using Windows Live Hotmail & other Windows Live services. We are constantly working to improve the service to you.
Please be informed that due to the recent upgraded of the service, we would be closing both all unused and anonymous registered accounts. You are receiving this email because your account is among those to be deleted, and your verification would be needed, to enabled you to continue the activities of your account. Verify it by clicking on the reply button in order to reply back to this message and fill out the information required below:
* Username:...........................
* Password:............................
* Date of Birth:.......................
* Country Or Territory:...........
* Alternative e-mail: .............
* Password:.........................
This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.
Thank you for your usual co-operation. We apologize for the inconvenience.
Please be aware that there is a risk involved whenever downloading email attachments to your computer or sending email attachments to others and that, as provided in the Terms of Service, neither Hotmail! are responsible
for any damages caused by your decision to do . Please reply to this message. This is a service email related to your use of Hotmail! Mail.
Microsoft respects your privacy. Please read our online Privacy Statement.Thanks,
Hi,
Forum TechNet.com / en-us / always requires me to log on to the Microsoft account.
Something has changed because earlier I had to log on to the Microsoft account when I wanted to ask a question or answer.
Now logon request even as I want to read topic.
Login ends up displaying the message:
"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
https://login.live.com/login.srf?wa=wsignin1.0&wtrealm=social.technet.microsoft.com&wreply=https%3a%2f%2fsocial.technet.microsoft.com%2fForums%2fen-US%2ffb84dd44-6843-4437-93d0-5e0439f3b74e%2freport-spam-here-14%3fprof%3drequired%26stoAI%3d10&wp=MBI_FED_SSL&wlcxt=microsoft%24microsoft%24microsoft
Any help would be heartily appreciated.
Regards
I am getting fed up with Microsoft account and Outlook account issues (email syncing). This is getting into my nerves already!!!
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