Ive tried creating a new account with the same name but it says its allready taken. So i know its active.
That same email is what i use to log into my facebook so i know its still there. I just cant get a new password for it.
What could be the problem?
Any help would be appreciated
Thanks!
i have been trying to get into my xbox live account but cant get past the verification codes screen, every time i ask for a code it does not send one to either my phone or email address. i have filed out the account recovery form and been on chat and had two calls yet still my account is blocked. i have set up another microsoft email to access this forum as instructed by XBox
Currently i am barred from requesting another code (which i dont get) for 24 hours. My security has been verified by Xbox support yet i cannot get onto xbox live despite being a fully paid up member. Can anone assist?
About 25 8 2013 I deled by mistake my Microsoft Account *** Email address is removed for privacy ***.
With this account I register my new computer. Please let me know the way to get it back.
After I make a new Microsoft account *** Email address is removed for privacy *** that I can delete later.
Thanks on advance
Anna G.I.
I got one reply:
To our customers who have issue on their account or any account related issue, we suggest that you refer to this link for further assistance (select the error you need help with and fill out the requested details on the following page). The Microsoft account forum will soon be retired, the product will be removed from the dropdowns and you will no longer be able to create new threads in this forum.
Note: I’ll be locking this thread. As early as possible we encourage customer to refer to the given link on how to resolve their issue before the Microsoft account forum will decommissioned.
I DID refer immediately to the link, which sent me to another page. There were two links that seemed to apply to my issue, both of which yielded this:
That was yesterday, and I made this printscreen this morning. It was the same yesterday. The original thread was locked, so I could not reply or ask there, forcing me to create this new item.
And I am STILL left not knowing what is up with the security of my account.
Thanks, please help me get this resolved. I have seen no problem with my account on my end. Only that I got that weird "security code" message from outlook.
Original title: Microsoft Account
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