Sky Drive Keeps asking for a new password every few days which messes up my Microsoft account. Also even with the new password it will not ink to the laptop. Please help me!
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RE: SRX1219738999ID - SkyDrive Account or Profile Activation:I am seeing a warning tha
Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/en-us.
Sincerely,
John
Online Safety Team
I originally posted about this issue almost a year ago. I provided Fiddler traces twice, and was promised escalation to support specialists several times. I have yet to receive a basic answer to my question
The issue is this: I've had a Passport / Live Id / Microsoft account for many, many years. I have all my Microsoft-related context associated with this account, including a Windows Phone, Windows and Windows Phone apps, lots of SkyDrive data, lots of contact and calendar entries, etc.
The main email address for this account is a @cornell.edu email address. This is an alumni address that basically forwards to another email address. Right now that's a gmail address, but I was hoping to change that.
Anyway, at one point in time I was suddenly unable to access Outlook.com. I get the following error:
This account can't be used to access Outlook.com
I recently set my son up with a Microsoft Account (this is not the local Windows Account) in which I used the wrong date of birth. He now has an account which needs age verification. I went thru that whole process several times only to be charged $.50 each time and have a web page come up as having a "Temporary Problem, come back later". Well $4.00 later and a lot of frustration, I just decided to delete that account and create a new one. Unfortunately, in order to do so, I have to complete the age verification process first (see problem above). I have been thru Microsoft phone support (about 3 hours worth) and no one can seem to come up with an answer. Their best solution was to create a different account name (new Microsoft Account). This is not a suitable solution as my son has cognitive challenges; in this case change does not equal good.
I just want to delete the existing account and recreate it - any one have any thoughts?
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