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my microsoft account has closed. It say i have violated some terms. I need to have my account opened

15. March 2014 · Write a comment · Categories: livemail · Tags: Microsoft account
my microsoft account has closed. It say i have violated some terms. I need to have my account opened

Request of IP Audit Logs

11. March 2014 · Write a comment · Categories: livemail · Tags: Audit Logs, Microsoft account, Microsoft account password reset code, password authentication
Request of IP Audit Logs
Hello
Could I please request the IP Audit logs for this email account, from 1st January 2008 to the present date.  May I request successful and failed logins.
Herewith the Password Authentication :
Microsoft account
Password reset code
Please use this code to reset the password for the Microsoft account sh*****@hotmail.com.
Here is your code: 2735953
If you didn't request this security code, you can safely ignore this email. It's possible that another user entered your email address by mistake when trying to reset their own password.
Thanks,
The Microsoft account team
Thanking you.
Shelley

Merging two Microsoft Accounts into One

04. March 2014 · Write a comment · Categories: livemail · Tags: microsoft, Microsoft account, Microsoft Exams, MSDN

Hi there,

I have a Microsoft Account which is associated with MSDN, TechNet and My Microsoft Exams. But I now want to associated it with an Outlook.com account importing all the profile, Points Earned via MSDN and other forums plus the Exam details to it.

Can this be done?

Merging GFWL account with Microsoft account

04. March 2014 · Write a comment · Categories: livemail · Tags: GFWL, Microsoft account

When I created the user account to use in Windows 8, I used the same email address as I had for my GFWL account.

I can no longer access the GFWL account. Trying to log in results in me logging in with my Microsoft account.

Is the GFWL account now just dead, or is there a way to merge the two accounts?

windows live family safety unable to log in to allow website

15. February 2014 · Write a comment · Categories: Uncategorized · Tags: Microsoft account, microsoft windows live family safety, windows live family safety
I am having problems using microsoft windows live family safety. every time I try to allow a website for my child under parent microsoft account and enter the password it always says email address or password is incorrect. I have changed my password several times and tried it again and I still get the same error message. It is not the password or email account.

No validation mail

10. February 2014 · Write a comment · Categories: livemail · Tags: Microsoft account, Microsoft Account Support, MSDN
Dear support, 

For my work i have to create a new Microsoft account to sing up for MSDN. I have been granted a subscription code for MSDN but i cant access my account. I have to verify my mail address, however i'm not receiving a verification mail. I have been trying for 3 days with no result. Our internal helpdesk told me there is no problem on our side so i'm desperately trying to get in touch with Microsoft account support. I really need my MSDN account. 

If any one can help me i can PM you my work mail address. 

Thanks in advance

P. 

Need to re-open a closed Microsoft Live account

06. February 2014 · Write a comment · Categories: Uncategorized · Tags: microsoft, Microsoft account, troubleshooting steps

I had a Microsoft account (*** Email address is removed for privacy ***). I closed it during one of the troubleshooting steps for some Azure related issues. Now, I need to re-open it. I cannot sign in with that account or create a new Microsoft account with that email (it says *** Email address is removed for privacy *** is already set up as a Microsoft account. Try signing in with this email, or choose a different account name.).


Please help. Thanks!

Trying to access my hotmail account for the past week. PLEASE HELP – I am emailing from my fiancée’s account.

05. February 2014 · Write a comment · Categories: Messenger · Tags: Hotmail Account, Microsoft account

My hotmail account is *** Email address is removed for privacy ***.

I really need access to this account as I have some very imporatnt information which I need to

 

When I tried to log into my hotmail account last week it told me there was a sercuity issue and I couldn't log in. It then said I had to re-set my passwod but the number that was gven there was my opld telephone number.  I procedded to prove m account ownership and got the following information from microsoft.

Thank you for contacting Microsoft Support

We've received the recovery request for your Microsoft account *** Email address is removed for privacy ***. Your issue number is: 116133389

What's next?

We'll review the answers you submitted and send you an update soon. Please note that it can take up to 24 hours for us to get back to you. If we are able to verify you as the account owner, you will receive a link to reset your password to regain access to your account.

Thank you for your patience. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

Thank you,

Microsoft Support Team

Then I received the confirmation email

Congratulations!


We have confirmed that you are the owner of *** Email address is removed for privacy ***. An additional email with a link to reset your password has been sent to this email address.

Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.

Don’t get locked out again


Once you access your account, we highly recommend you
update your password reset information with a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.

Thank you!

Microsoft Support Team

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA

Account recovery request 116133389 is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

Then I received the link below but when I clicked on the link it said it was no longer active

id you request a password reset for the Microsoft account (*** Email address is removed for privacy ***)?

If you requested this password reset, go here:
https://account.live.com/password/resetconfirm?otc=*Cq3o5tgYEKaeJ1DiRg8j*nQxKUcdvcVyEnZiZD7T0Xu8UJ9nUQhx!H1f6HkD1AY7nEnW3BI4GACvpJqurlrQ3fU$&mn=power_house71%40hotmail.com&cxt=Default

If you didn't make this request, use this link to cancel it:
https://account.live.com/password/resetcancel?otc=*Cq3o5tgYEKaeJ1DiRg8j*nQxKUcdvcVyEnZiZD7T0Xu8UJ9nUQhx!H1f6HkD1AY7nEnW3BI4GACvpJqurlrQ3fU$&mn=power_house71%40hotmail.com&cxt=Default

Thanks,
The Microsoft account team

I'm not sure what I should do next.

Please advise.

 

Thanks

cannot verify an alias

04. February 2014 · Write a comment · Categories: livemail · Tags: domain addresses, Microsoft account
first question:
i have a microsoft account and a domain. can i use my microsoft account to receive mails for my own domain addresses?
if i use domains.live.com, i can create accounts for my own domain address, but i cannot use my microsoft account (domain manager) for these addresses. is this possible?

second question:
since i cannot find a way to do above thing by myself, i've tried an alternative way. i cancelled domains.live.com services and set email forwarding for my domain, and i want to add my domain addresses as "send-only" aliases. but i cannot receive the mail to verify the addresses.
i've tried send mails to my domain addresses, and they forwarded properly to my live.com address. only the verifying mail were not received.

Trying to change Microsoft accound in order to set another one

01. February 2014 · Write a comment · Categories: livemail · Tags: microsoft, Microsoft account

Hi,

I have a Microsoft account used in one computer. I have changed the email in this account in order to set up a new account and use the previous email. Now the old email is removed from this account

Trying to sign up to a new Microsoft account, after filling the email, I get the Message: 'This email address is already a Microsoft account'.

 

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