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Received Microsoft account password reset request from Microsoft Account Team

11. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account password reset request, Microsoft Account Team, password reset

It is my understanding that Microsoft will never send something such as what I have received. It begins: "Did you request a password reset for your Microsoft account..." and then provides two separate links: one if I actually requested such a reset, and the other if I did not. It is signed "Thanks, The Microsoft account team" and was sent to my secondary email address. It looks highly suspicious, and was not requested by me.

How legitimate is this?

Security issue with email account

02. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft Account Team, security info, security issue

I received a security memo from Microsoft account team stating, " Added some security info to account" then referring to: *** Email address is removed for privacy *** as well as: Alternative email address: *** Email address is removed for privacy ***. My account is: *** Email address is removed for privacy ***. I do not want any association with the above listed accounts.

Microsoft account asked me to login to verify, the link opened in my inbox without credentials and I accessed my mailbox with no validation information at all

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: credentials, Hotmail inbox, Microsoft account, Microsoft Account Team

Hello,
I used Emoze client on Android for my hotmail account. I got a message from Microsoft account team asking me to log in to my account to verify. The link opened in my hotmail inbox without credentials, and I got in my mailbox with no validation information at all.

Thank you

SECURITY CODE

26. September 2013 · Write a comment · Categories: livemail · Tags: Microsoft Account Team, security code, SECURITY CODE Microsoft Account, sensitive info

Microsoft Account,

Since you're trying to access sensitive info, we just want to make sure this is you. To continue, check ma*****@hotmail.com for a message from the Microsoft account team and enter the security code here.

- No I have my hotmail, because you took it away a few months ago to have two emails, just keep *** Email address is removed for privacy ***, now every time I go to outlook.com published notice appears above, in which I require a "code "apparently to get my email.
I have no code, they tell me to check my email microsoft sent me one, but I can not find anything for days. Tell me what I have to do. Or send me the code, thanks!

Maria Robles

Reciveved email from microsoft account team asking to change password and confirm alternative address?

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft account, Microsoft Account Team

Reciveved this email last week and can't tell if it is a phishing scam or not??

It has the green badge of a recognised sender but the emial address mentioned in the e-mail is not mine. Also there were two other e-mails from the same source. One asking to confirm an alternative email address by clicking a big button with a similar email address in it, and a second then providing a long link to change my e-mail. All relatd tot he mystery email in the emial below?

It seems suspicious but looks the most ligitimate I've ever seen if it is Phishing...Any Advice?

The first e-mail was.....

Microsoft account team (*** Email address is removed for privacy ***)

Add to contacts

11/09/2013

To: (Removed)

From:	Microsoft account team (* Email address is removed for privacy *)
Sent:	11 September 2013
To: (Removed)

Hi,
 
Thanks for helping us verify your Microsoft account (*** Email address is removed for privacy ***)!     (This is not my e mail address account)
 
Here is your code: ####(number removed) 
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.
 
Thanks,
The Microsoft account team

scam verify microsoft account?

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Gmail Account, Microsoft account, Microsoft Account Team

I have now received 6 e-mails in 24 hours from the Microsoft account team thanking me for verifying my account, giving me a pin code and recommending me to go to account.live.com and change the password if I did not request the code. I have seen several on-line discussions about this some saying it is a scam. Most end up going to private communication. I think it is a scam. Is it and what is the solution? I have summarised briefly what I did below.

1. When I saw the 2 messages first thing in the morning I panicked and I went to the account.live.com link.

2. Having changed the password I got worried as I saw that the hotmail account name was not exactly mine - an underscore added but difficult to see as all text was underlined. So within 2 or 3 minutes of changing my Outlook password I went directly into my Outlook account, my gmail account and my skype account and changed all 3 passwords.

3. 2 hours later I got exactly the same type of e-mail from the Microsoft account team but now with my correct outlook address. Seemed to confirm my worst fears - it looked like a hacker had picked up info from me using the link to account.live.com - but thankfully I had changed the passwords again directly through my accounts.

4. Later last night I got 3 more e-mails from the Microsoft account team all at the same time. These reverted back to the incorrect hotmail name used at the start.. I am ignoring them for now.

I may be somewhat paranoid but none of the above looks like the normal behaviour of a professional Microsoft team or system.

I have run AVG and Msoft safety scanner - no problems found. I have tried using the Msoft Security Support Centre and the Get Support sites - these can both be accessed but both of them do not work. So now I am trying the forum. Please can someone help.

Thanks AJD.

Someone I don’t know used my account as an alternate – What should I do?

13. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account, Microsoft Account Team

Hello!

Recently today I have received an email from the Microsoft account team. It was a verification mail sent to alternate accounts to activate another account. Except I have no idea who would be using my account as an alternate, and using such a suspicious name too. I'll copy and paste the email:

Microsoft account team (*** Email address is removed for privacy ***)

"Add to contacts

13/09/2013

To: *** Email address is removed for privacy ***

From:	Microsoft account team (* Email address is removed for privacy *)
Sent:	13 September 2013 21:31:21
To:	* Email address is removed for privacy *

Hi,

Thanks for helping us verify your Microsoft account (*** Email address is removed for privacy ***)!

Here is your code: [deleted code]

If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

Thanks,
The Microsoft account team"

I fear someone is trying to use my name or this is some sort of spam account. I have already changed my password, but I'm still on edge, any advice on what to do next?

I really loathe the idea of my account being used, or my name for that matter.

Thanks in advance.

Edit: Also I would like to report the offending account, *** Email address is removed for privacy ***, because I really doubt this account was made with the best of intentions. I'll understand if someone else in the world had a similar name, sure. To use my account as an alternate without my knowledge? Too much of a coincidence then.

Lots of ”password reset” mails from Microsoft account team.

28. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account password, Microsoft Account Team

I keep receiving lots of emails from 'Microsoft account team' asking to confirm the reset of my account password. I didn't try to reset my password. I think someone is trying to hack me. How to prevent this?

Help

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft Account Team, Outlook account

I received a ..""" reset alert confirmation"""" from Microsoft account team.

they want my name and password to my outlook account and my date of birth and contry I live in or my account

will be closed forever

What should I do???? please send answer to *** Email address is removed for privacy ***........thank you

Verification email – not my address

21. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft account, Microsoft Account Team

I have received an email from Microsoft Account Team, thanking me for verifying my Microsoft account and giving me a code number. The problem is that the address shown was not mine but my grandson's! I contacted him but he has no idea what happened. He lives 200 miles away and never uses my computer.

I have changed my password anyway but would like to know how this occurred.

Question about Outlook Express