I have a Hotmail address (which MS has now changed to Outlook account, although I still sign-in with Hotmail address). I used aliases. I receive junk mail in my junk mail folder. How can I know which, if any, of the junk mail is being sent to my alias addresses? Other than opening a junk email and looking at the header info and seeing which address it was sent to? 
Is it possible to recover an email from an emptied junk mail folder? I noticed the email after I had already clicked on "empty" in the junk mail folder.

Why does an email from a Microsoft certified "Trusted Sender" which has the Green Shield end up in my junk mail folder? I have read the other similar questions and the moderator's responses seem to be confusing "Trusted Sender" with "safe sender". I know how to get to the "safe sender" options under inbox/options/ preventing junk email/safe and blocked senders. If you are a moderator answering this question, please know what a microsoft "Trusted Sender" is before answering.

Thanks for your help

I have no problem accessing my email account but when I click on my inbox or any message in my inbox it is greyed out and will not open. I can go to reply and read my mail but am limited to just reading it which is senseless. my junk mail folder works the same way. II am using Win 7,Silverlight and the current Internet Explorer. My mail account used to work until It changed to Outlook.  
Within the past couple days I started getting emails to my inbox that should be going to my junk mail folder, do I have a virus? How can I fix this?
I have outlook on my android phone.  I have "synced" all my folders and everything works fine, just like using outlook on my laptop. However, when I try to empty or delete emails from my junk mail folder, there is no icon or tab or the little trash can symbol to be able to delete them nor is there a way to "select all" so I can then empty or delete multiple emails at once. PLEASE HELP!  This is driving me crazy because I get about 100 junk mail emails each day and I have to delete them one at a time!!
So far I have blocked 396 junk mail.  I have enabled Filters and Reporting to exclusive.  The same ones with different domain constantly keep loading to my junk mail folder.  I cannot avoid junk mail folder in case there is a mail I want.  I do not know what else to do to stop getting unwanted ones.  I did unsubscribe for a while, which did not work and now block is not working either. 
When I am deleting my junk mail folder, I can't delete certain emails.  I appears to be email from the same 3 or 4 senders.

Any ideas?

Hi,

I'm a member of IT support staff at a University in the UK.  We have been made aware that mail sent from our email domain to hotmail / windows live addresses are being sent to the recpients junk mail folder.  I have completed the following tasks:

  •  I have review Sender Solutions web site at http://mail.live.com/mail/services.aspx#Section1 Sent an email to *** Email address is removed for privacy *** and have confirmed that messages sent from our email gateways are being filtered by recommendations of the SmartScreen® Filter.  No reason is given as to why?  
  • Have verified that our SPF record is up todate
  •  We have subscribed to the Junk Email Reporting Program.  We are waiting for our request to be processed.
  • We have subscribed to  the “smart network data services” which show a historic view of mail sent to Hotmail addresses from each of our gateways including an indication in terms of a % of how many email are being sent to the junk folder.
  •  We have used the Outlook Deliverability Support and this has confirmed again that mail from our gateways is being sent to junk folder
  • I have reviewed information provide at Email Sender & Provider Coalition (http://espcoalition.org/index.php ) I have review document  at https://dub120.mail.live.com/mail/policies.aspx

All information that I have reviewed to date confirm that our gateways are marked by Smart Screen but provide no guidance on why mail from domain is going through to the junk mail folder.  It is unclear whether the reason why the mail is being junked is becuase of our mails servers , content of mail or are user's trashing mail.  If we knew the primary reason for mail being junked  we could start to tacle this issue. 

thanks,  Simon