14. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

When I navigate to fss.live.com and type in my password I get to a very plain page that says


You need to be signed in with a parent's account to make changes on the Family Safety website.


I need some help in resolving this issue.


Thanks


I have clicked on the link from my weekly family safety report and all I get is a circle in the upper left corner and nothing loads for Overview, Activity Reporting or any of the other options on the left side.  Web Filtering, Time Limits, App restrictions, Game restrictions and Requests all bring up the circle trying to load but it never loads.

 

The computer this is on is running Windows 7 Home Premium - 32bit

 

The computer I'm trying to see the report from the Family Safety Website is Windows 7 Enterprise - 64bit.  I get the same results on Firefox, Chrome and IE10.

 

 

 

I cannot access Family Safety Website even though family safety is on.  I receive the email report but when I click See More I am directed to this linkhttp://windows.microsoft.com/en-US/windows/set-up-family-safety#set-up-family-safety=windows-8.  I am signed into my Microsoft Account.