“You must type the characters in the image to send email messages from *** Email address is removed for privacy ***”

21. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I have followed the various conversations here about the captcha problem with Outlook.com, and every one I've seen is complaining that the message demanding the captcha procedure does not stop after the correct characters have been entered -- the request keeps  appearing again and again.

My problem goes one better.

I get the request to type the characters in the image or record them from an audio file, but I get neither the captcha image nor the audio file. 

The request just sits there, pretending to wait for the file I'm supposed to copy. I have no expectation that I'll get it in the next week or month or even more if I don't get it within, say, a day or two.

Which means I can't use the account.

Is there any way to goose this procedure along?

Jack Kapica