LS,
our ip 87.253.157.133 has been blocked by your servers for 2 weeks now. The server is used for an in company application who emails our casual staff. A lot of these staff use hotmail or live email addresses.
We have investigated and corrected all issues and signed up for all Bulk Email programms requested, but it doesn't seem to bring us any further. We also indentified and sorted the cause.
A small percentage of our address where invalid cuasing a reply to our noreply@<<ourdomain.com>>. This was set to automatically reply to all inbound email with a 'no reader' notification. This caused a loop to your servers because *** Email address is removed for privacy *** replied with a
simulare message. Result was a large difference between RCPT commands and Reciepients. We have disabled to noreply notification.
We requested a review of our servers by you almost 4 working days ago, but the ip status on SNDS is still blocked.
My boss is chasing me to get this sorted, but I don't know who to contact or what to do else than already done. Could you please help us to solve this problem?
Thanks in advance!
Hans
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