I have been sent several e-mails saying: "We are contacting you because we have been unable to charge your credit card for your Windows Live Hotmail Plus service(s) being billed to you through Microsoft Online Services. etc. etc." I must have gotten a
new card in the last year & forgot to change the information. The e-mail tells me to go to https://commerce.microsoft.com to update it, which I did, and it asked me to update my security information. I no longer have/use the e-mail address it presented, so
I changed it.
Now the page says: "We have a waiting period for the updates to take effect. On 8/6/2013, we'll delete your old security info... once this is deleted, you'll be able to verify your account with info you have access to." Well, now I'm confused because it won't
let me get past that, so I am unable to change my card information. How can I do that? The date the updates take effect will be past 30 days, so I am concerned that I am going to lose my e-mail data, images, etc. in the meantime. Should I start moving it,
or what will happen? Thank you in advance for your answer(s).
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