I am really, really frustrated. I have a MacBook Air and a Mac Mini. Both are running OS X 10.8.4, Office 2011 10.3.6.

On the MBA I have several exchange accounts set up, plus my personal Gmail, plus a campus email (which is, unfortunately, a friggen' Gmail IMAP account). The campus email "AVC" shows up just fine on my MBA in the list of inboxes on the left with all the emails, etc that should be there.

EXACT same settings used on the Mini in Outlook and A) AVC has a yellow lightball (no connection); and B) the mailbox does not show on the left in the list of inboxes.

I have searched high and low and simply cannot figure out what's wrong.

What I have done:
  1. Made sure both computers are updated on all counts (OS, software, etc.)
  2. Restarted the "trouble" machine
  3. Deleted the trouble account and recreated it (with the working account sitting in front of me and went line-by-line to make sure it was right).
  4. Restarted the trouble mac again.

I got nuthin'.


Help?