I received an email yesterday stating that a change of password had been requested on my account and gave a code to allow the change to happen.
No such change was requested by me, the account holder, so I am very doubtful about the email. Especially so as it was sent to the 'standard' *** Email address is removed for privacy *** account and not the email account set for security purposes! Further, it gave a 'link' to https://account.live.com
so as such links are frequently suspect with spoofed or hidden redirections I manually typed that into my Firefox browser. But nothing happened! It apparently attempted to access the URL but nothing appeared for quite a while, until I got an error message
saying the server was too slow in responding. I tried 5 times yesterday with the same non-result.
This morning I tried yet again and got exactly the same non-result! So in desperation I tried using IE8, and got in almost straight away! Why didn't it work with FF25? It MUST work in ALL browsers surely as I should be able to access that page from my Ubuntu
Linux system that only uses Firefox and IE is not available for that platform, or is this yet another example of Microsoft trying to dictate what software people use?
Anyway, I managed to change my password for safety - but still no other confirmation request messages and I can access all my Microsoft accounts with the new password without any other confirmation!! That's surely not safe enough? Especially in view of the
fact that such a 'confirmation' notification had been sent but to the wrong email address!
There seems to be something very odd happening that makes me very uncomfortable with the whole Microsoft Office, and especially hotmail.co.uk, systems and shows to me that Outlook.com is definitely NOT any safer than previous web-browser-based email systems
and that your current advertising is at least misleading and maybe totally wrong and hence illegal in the UK.
Comment from the Outlook.com team please?
I have been verified as the account holder of *** Email address is removed for privacy *** (reference number 1220163935).
What more do i need to do to unblock my account?
I have filled out securiy forms but do not have enough info due to how long its been since i created the account, and my back up email address is no longer used. I have also talked to Microsoft on the phone (ref number above).
All i want is to access my Xbox Live account linked with the email.
My wife is the primary account holder for our home 365. I have loaded office on my computer with several emails. The first email address I entered is the primary calendar and primary address book. I want to use a different email address for both calendar
and contacts. calendar.live.com only shows my wife's calendars. The email address I want to use as my default is my default but it didn't change the primary calendar.
I want to know the current storage size of email account holder from domain live email services.
I have one user account holder who can't able to receive message from anybody. The error from a person who sent email is "Delivery Status Notification (Failure)". Whenever I encounter this problem. I ask the email account holder to delete some messages from his/her mailbox.
In order to anticipate this problem. I want to know each user current storage size.
I have spoke to your online chat support and they have advised to post here, I cant access my hotmail/microsoft account as do not know the answers to my security question (account was setup when I was younger) and the secondary email isn't one I use either,
i have tried the online form aswell but have been told the information i provided couldnt verify that i am the account holder, I am currently paying for an xbove live service which i cannot access as i need this password can you please advise how i can recover
this infomration, i had also been advised there is no phone number to contact microsoft regarding this issue
I have spoke to your online chat support and they have advised to post here, I cant access my hotmail/microsoft account as do not know the answers to my security question (account was setup when I was younger) and the secondary email isn't one I use either,
i have tried the online form aswell but have been told the information i provided couldnt verify that i am the account holder, I am currently paying for an xbove live service which i cannot access as i need this password can you please advise how i can recover
this infomration, i had also been advised there is no phone number to contact microsoft regarding this issue
I am sure my email has been compromised , I have just been veryfied via email that i am the account holder and would like to access my PI log history please.
I also have another email account that i know for certain has been hacked into as this has been closed now for 2yrs,even though i have deleted the account it has been reactivated on 3 occasions now , can i access the PI log history at the same time or do i need to go through the same procedure to get this one checked
thanks
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