Hi,

Some redirected/forwarded messages are going missing from Outlook.com - not in Junk, seems they never made it in by smtp ...

Creating a new thread as requested:
(I originally posted my comment here: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/certain-emails-simply-never-arrive-at-my/140b9a77-5462-4ca1-819e-074fece717be?rtAction=1382189717032  as reproduced here)


  I use a redirect service at my domain provider to forward emails to my mail service accounts. I currently have email sent to *** Email address is removed for privacy *** redirected to three accounts at gmail, yahoo and hotmail.

   That gives me backup access and a way to access my mail via any of those providers.

   I recently switched from gmail to hotmail/outlook.com as my primary provider, as I have a windows phone.

  But some emails that I find in the gmail account and in yahoo, are not in hotmail at all.

  Like Daniel I checked spam and junk folders - and I am sure that the issue is that some emails never arrive in hotmail at all.

  In the other mail vendors I can see the emails and that the relay at pipex.net / 123-reg.co.uk has passed the email on properly.

   One of the lost emails was a personal email from a friend sent from a hotmail account earlier today.

  As far as I know the senders do not get an error - and I have not yet found any pattern. But the even occasional loss is enough to make Outlook.com unreliable.

   I recently switched from gmail to hotmail as primary service, as it has better integration with Outlook 2010 and my Windows Phone, but will need to switch back as losing messages is not acceptable.

   (I chose not to assign my domain handling to my email providers but to keep that separate.)

   BTW, I access hotmail by windows phone (using MAPI) browser and on windows 7 via Outlook 2010 client using MAPI interface.  They all show the same emails - and I am sure that the issue is in SMTP reception at your servers.

  Without wanting to brag I used to work in ISP email, and I understand headers, email envelopes and rate limiting and blocklists etc. I would be happy to work with you or colleagues if you want to investigate.

   I have at least two examples - including one message originally sent from hotmail.co.uk today.
   It went via my domain redirect, and was delivered to my yahoo and gmail accounts - but is missing from hotmail.com.    *I can quote details including message ID and time if required.*

   Another example was sent last month from ntworld.com (aka Virginmedia - whose email now provided by gmail. Later some other messages from that same correspondent were delivered properly.

   kr's  Paul