Hi I have recently been unable to access my skype account and trying to get support from the official skype website is just impossible. I have tried using the password reset token and I keep getting the same reply that states that my password/username is not recognised. This is the second time that this has happened in recent months, on the first occasion I became so frustrated with trying to get help via skype that I gave up and created a new account. 
I would like to know if it is possible for your skype account to be hacked and if so what can we do to prevent that from happening? (I know that I am entering the correct username and password).

I would also like to know if there is anyway of retrieving my old accounts? The official help for skype website is permenantly down (oops looks like our site is currently having probs etc) and has been like that for months. 

I have phoned the microsoft helpline who were less than helpful so anyone that can give me advice I would be very grateful,



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