Public Folders not Loading

04. September 2013 · Write a comment · Categories: Outlook for Mac · Tags:
I have a group of users that are running MAC's as well as PC's, the PC's have no problem viewing the public folders but i would say about half of the MAC users are unable to see the public folders, I myself have no issue but when other users choose public folders the subfolders and calendars do not appear.

Every user is running MAC OSX 10.8.4
and Outlook 2011 version:14.3.6

I have tried almost everything i can think of. 
-removing the account and adding it back in
-new identity in the database
-rebuild the identity that exists
-And even tried the account on another profile on the machine to make sure it wasn't profile driven. 

I also tried the steps in this thread: http://support.microsoft.com/kb/2405496/en-us


I'm out of idea's and I was hoping someone could shed some light on my situation.

Thanks,

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