Apparently once Microsoft sells you a product they have no additional intentions of giving you any help other than leaving it to the "community". Countless searches and research is not helping. This is so frustrating.

I purchased Office 365 Pro Plus which includes Office 2011 for Mac and while other programs like Word, Excel work, I cannot get Outlook to activate. I can't use the product key option because I never received one, and I can't seem to be able to log in using Office 365 account.
I went to the Office 365 set up under license and looks like there was an area to assign the Office 365 Pro Plus license. I did that but didn't help either.

Can someone help please!!!! I've been working on this for four days an still can't find any help.

Thanks you in advance,

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