I hope I can get an answer to my question here. It is about my Live mail account.

Last week my computer crashed and I had to do a factory restoral. In the process of getting things back I installed Win 10 and used my gmail address as my default for my MS account.

Before the restoral I had a live mail account. The email address was (and still is) *** Email address is removed for privacy ***.

I installed Live mail since the restoral. Now, when I open my Live mail account, nothing is there. I used my gmail account to send a message to the live address, but it doesn't show in the Live inbox.

When I click on my initials in the upper right corner (JA) what it shows is in the attachment.

What I'd like to know is: why is nothing showing up in my Live account when emails are sent there?

I hope I've made this understandable, but, if not, please let me know what other info is needed.